작업 센터를 사용하면 사용자가 Google을 통해 예약 및 주문을 확인, 거래, 예약, 변경할 수 있습니다. 이 가이드는 액션 센터와의 통합을 완료하는 데 도움이 됩니다. 아래 섹션에서 간략한 개요와 Google의 기준 목록을 확인할 수 있습니다. 모든 파트너는 명시된 정책을 준수해야 합니다.
작동 방식
지역 서비스 광고 엔드 투 엔드 통합을 완료하면 사용자는 검색 또는 지도의 판매자 비즈니스 등록정보를 통해 작업 센터 예약 절차로 이동할 수 있습니다. 사용자가 상담을 예약하면 액션 센터 확인 이메일이 전송됩니다. 사용자에게 별도의 이메일을 보낼 수도 있습니다. 이메일을 보내려면 마케팅 및 이메일 정책을 따르세요.
판매자 및 서비스 자격 요건
자격 요건, 지원되는 서비스, 지원되지 않는 서비스에 대한 자세한 내용은 판매자 및 서비스 자격 요건을 참고하세요.
일부 기준은 업계별로 다릅니다.
모든 판매자가 Google의 기준에 부합하는 것은 아닙니다. 일부 판매자가 액션 센터에서 차단되는 이유에 관한 자세한 내용은 액세스 기준을 참고하세요.
출시 과정
아래 다이어그램은 Google 예약에서 판매자를 출시하는 과정을 요약한 것입니다.
그림 1: 대략적인 통합 단계
아래 다이어그램은 사용자와 Google 간의 주요 데이터 흐름을 보여줍니다.
그림 2: 통합 데이터 흐름 다이어그램
파트너 포털은 파트너가 온보딩하는 데 필요한 대부분의 정보, 도구, 리소스를 제공합니다. 파트너 포털을 사용하여 Google Cloud 프로젝트를 만들고 샌드박스 API 호출을 사용 설정한 후에는 샌드박스 환경에서 통합을 테스트할 수 있습니다.
[null,null,["최종 업데이트: 2025-07-26(UTC)"],[[["\u003cp\u003eThe Actions Center lets users manage Google bookings and orders, and these guides help with integration.\u003c/p\u003e\n"],["\u003cp\u003eUsers can book through business listings, receive confirmation emails, and partners must adhere to platform policies.\u003c/p\u003e\n"],["\u003cp\u003eEligibility criteria, including supported and unsupported services, vary by industry.\u003c/p\u003e\n"],["\u003cp\u003eLocal Services Ads End-to-End integration takes 12-16 weeks and involves a sandbox testing environment.\u003c/p\u003e\n"],["\u003cp\u003ePartners can access resources, troubleshooting, and support through the Partner Portal and designated channels.\u003c/p\u003e\n"]]],["The Actions Center enables users to book, schedule, or change orders via Google. Partners must integrate to enable this. Users access the booking flow through business listings on Search or Maps and receive a confirmation email. Partners can also send emails, but must follow marketing policies. Integration requires meeting eligibility criteria, outlined in linked documentation. The process takes 12-16 weeks, with resources available through the Partner Portal, including a sandbox environment for testing. Partners can start by submitting an interest form.\n"],null,["# Integration Overview\n\nThe Actions Center empowers users to see, transact, schedule, or change\nbookings and orders with Google. These guides are intended to help you\ncomplete your integration with the Actions Center. Read the sections\nbelow for a brief overview and a list of our criteria. All partners must\nabide by the\n[policies](/actions-center/verticals/local-services/e2e/policies/platform-policies#merchant_and_service_eligibility) outlined.\n\nHow it works\n------------\n\nAfter you complete your Local Services Ads End-to-End integration, users can navigate to the Actions Center\nbooking flow via a merchant business listing on Search or Maps. After users book the appointment,\nthey will receive a Actions Center confirmation email. Note, you may send a\nseparate email to users. Please follow the\n[Marketing and email policy](/actions-center/verticals/local-services/e2epolicies/platform-policies#marketing-and-email-policy) if you choose to do so.\n\nMerchant and service eligibility\n--------------------------------\n\nFor details on eligibility requirements, supported services, and unsupported services,\nsee\n[Merchant and service eligibility](/actions-center/verticals/local-services/e2e/policies/platform-policies#merchant_and_service_eligibility).\nSome criteria is industry-specific.\n\nNot every merchant fits our criteria. For details on why some merchants\nmight be blocked from Actions Center, see\n[Access criteria](/actions-center/verticals/local-services/e2e/policies/platform-policies#access).\n\nLaunch process\n--------------\n\nThe diagram below outlines the process to launch your merchants on Reserve\nwith Google.\nFigure 1: High level integration steps\n\nThe diagram below illustrates the major data flows between you and\nGoogle.\nFigure 2: Integration data flow diagram **Note:** The Local Services Ads End-to-End integration typically takes 12-16 weeks with a minimum of two dedicated technical resources. Actions Center partners have access to our [Partner Portal](/actions-center/verticals/local-services/e2e/partner-portal/overview/overview).\n\nThe Partner Portal offers most of the information, tools, and resources partners\nneed for onboarding. After you use the Partner Portal to create your Google Cloud\nproject and enable Sandbox API calls for it, you can test your integration\nin that sandbox environment.\n\nTroubleshooting\n---------------\n\nPlease check out the\n[Best Practices](/actions-center/verticals/local-services/e2e/reference/tutorials/best-practices) page for more information on the integration.\n\nIf you have issues or questions about this content, be sure to check out our\n[support resources](/actions-center/verticals/local-services/e2e/support#how-to-get-help).\n\nBecome an Actions Center partner\n--------------------------------\n\nTo integrate with the Actions Center, you will first need to become\nan Actions Center partner. Please express interest in a potential\npartnership by filling out the\n[interest form](https://services.google.com/fb/forms/reservationsappointmentsonlinebooking-interestform/)."]]
