Step 5: Launch and monitoring
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At launch, Google enables all of your eligible inventory in our production
environment. This completes the integration and allows any external user to
book or reserve your inventory through the Actions Center.
Once you've launched, it's important to monitor the health of your
integration. The following thresholds must be maintained. Failure to maintain
these thresholds consistently will result in integration take-down.
Feeds
- Feeds should be sent on a daily basis with no errors or warnings
- Processing instructions should be set to PROCESS_AS_COMPLETE
- For Availability feeds, the full inventory daily feed upload should
not set any
_restrict
fields.
Booking server
For all booking server implementations, there is a HealthCheck route that
should be included. Google will periodically check your HealthCheck route
and should it not respond or return an unhealthy response, we will
temporarily disable your integration. We will continue to periodically
check your HealthCheck route and once it resumes returning a healthy
response we will automatically restore your integration.
Standard implementation |
Method |
Error Rate Thresholds |
Latency Thresholds |
CheckAvailability |
<10% |
<5s |
BatchAvailabilityLookup |
<3% |
<1.5s |
CreateLease |
<10% |
<5s |
CreateBooking UpdateBooking |
<5% |
<4s |
CreateBooking (with payments) |
<5% |
<15s |
SetMarketingPreference |
<5% |
<5s |
Real-time updates
For real-time updates, latency is measured by the time difference between
when an action is taken (e.g. modifying a booking) and when Reserve with
Google receives the real-time update request.
API |
Error Rate Thresholds |
Latency Thresholds |
AvailabilityReplace RTU |
<10% each day |
<5 mins |
BookingNotification RTU |
<10% each day & for each state |
<5 mins |
Error rates can be monitored through the various Partner Portal dashboards,
namely the
Feeds,
Booking Server, and
Real-time Updates dashboards.
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Last updated 2025-05-20 UTC.
[null,null,["Last updated 2025-05-20 UTC."],[[["\u003cp\u003eGoogle enables eligible inventory for external user booking upon integration launch through Actions Center.\u003c/p\u003e\n"],["\u003cp\u003eMaintaining specific thresholds for feeds, booking server, and real-time updates is crucial for sustained integration.\u003c/p\u003e\n"],["\u003cp\u003eFailure to consistently meet these performance benchmarks, including error rates and latency, will result in integration takedown.\u003c/p\u003e\n"],["\u003cp\u003ePartners can monitor integration health and error rates through dedicated dashboards within the Partner Portal, covering feeds, booking server, and real-time updates.\u003c/p\u003e\n"]]],["Upon launch, all eligible inventory is enabled for external user booking. Post-launch, daily feeds must be sent error-free with `PROCESS_AS_COMPLETE` and no `_restrict` fields in Availability feeds. A functioning HealthCheck route is crucial; failure results in temporary integration disablement. Booking server and real-time updates have strict error and latency thresholds. These are monitored via the Feeds, Booking Server, and Real-time Updates dashboards. Consistent failure to meet standards will result in integration removal.\n"],null,["# Step 5: Launch and monitoring\n\nAt launch, Google enables all of your eligible inventory in our production\nenvironment. This completes the integration and allows any external user to\nbook or reserve your inventory through the Actions Center.\n\nOnce you've launched, it's important to monitor the health of your\nintegration. The following thresholds must be maintained. Failure to maintain\nthese thresholds consistently will result in integration take-down.\n\nFeeds\n-----\n\n- Feeds should be sent on a daily basis with no errors or warnings\n - Processing instructions should be set to PROCESS_AS_COMPLETE\n - For Availability feeds, the full inventory daily feed upload should not set any `_restrict` fields.\n\nBooking server\n--------------\n\nFor all booking server implementations, there is a HealthCheck route that\nshould be included. Google will periodically check your HealthCheck route\nand should it not respond or return an unhealthy response, we will\ntemporarily disable your integration. We will continue to periodically\ncheck your HealthCheck route and once it resumes returning a healthy\nresponse we will automatically restore your integration.\n\n| Standard implementation |||\n| Method | Error Rate Thresholds | Latency Thresholds |\n|-------------------------------|-----------------------|--------------------|\n| CheckAvailability | \\\u003c10% | \\\u003c5s |\n| BatchAvailabilityLookup | \\\u003c3% | \\\u003c1.5s |\n| CreateLease | \\\u003c10% | \\\u003c5s |\n| CreateBooking UpdateBooking | \\\u003c5% | \\\u003c4s |\n| CreateBooking (with payments) | \\\u003c5% | \\\u003c15s |\n| SetMarketingPreference | \\\u003c5% | \\\u003c5s |\n\nReal-time updates\n-----------------\n\nFor real-time updates, latency is measured by the time difference between\nwhen an action is taken (e.g. modifying a booking) and when Reserve with\nGoogle receives the real-time update request.\n\n| API | Error Rate Thresholds | Latency Thresholds |\n|-------------------------|----------------------------------|--------------------|\n| AvailabilityReplace RTU | \\\u003c10% each day | \\\u003c5 mins |\n| BookingNotification RTU | \\\u003c10% each day \\& for each state | \\\u003c5 mins |\n\nError rates can be monitored through the various Partner Portal dashboards,\nnamely the\n[Feeds](https://partnerdash.google.com/apps/reservewithgoogle/dashboards/feeds),\n[Booking Server](https://partnerdash.google.com/apps/reservewithgoogle/dashboards/bookingserver), and\n[Real-time Updates](https://partnerdash.google.com/apps/reservewithgoogle/dashboards/realtimeupdates) dashboards."]]