Overview and Eligibility

  • The Waitlist integration allows users to join a merchant's waitlist directly through Google Maps or Google Search.

  • To start an integration, review eligibility criteria, read the overview, and complete the Interest form or contact Google business development.

  • Existing Reservations End-to-End or Business Link integrations require filing a new support case to add the Waitlist integration.

  • Add-ons and special features can be enabled on an active Waitlists integration by filing a new support case or following provided documentation.

The Waitlist integration allows users to add themselves directly to a merchant's waitlist via Google Maps or Google Search.

Joining a waitlist via Google
Joining a waitlist via Google

How to get started

To begin an integration, complete the following steps:

  1. Review Merchant and service eligibility criteria and policy documentation.
  2. Read the overview of your integration type.
  3. Complete the Interest form or work with your Google business development contact to begin the integration.

Add-Ons

To enable these features on your active Reservations Waitlists integration, please file a new support case

Special Features

Special features can be enabled at any time by following the attached documentation