取得 Merchant API 相關說明
透過集合功能整理內容
你可以依據偏好儲存及分類內容。
我們提供多項支援資源，協助你完成 Merchant API 相關工作。
Merchant API 支援團隊
如需技術支援，請與 Merchant API 支援團隊聯絡。這個團隊會在週一至週五提供電子郵件支援服務。我們通常會在 24 小時內回覆您。
與支援團隊聯絡
Merchant Center 支援
如要瞭解 Merchant Center 的非 API 問題，請參閱 Merchant Center 說明中心。
與支援團隊聯絡
API 狀態
如果 Content API 發生暫時性問題，請查看 Merchant Center 狀態資訊主頁，確認是否發生中斷。
API 活動
你可以在 API 診斷頁面中，查看 Merchant Center 帳戶的 API 活動。請參閱「偵錯 API 錯誤」。
Google Ads
如需一般資訊及進一步瞭解 Google Ads API，請前往 Google Ads API 開發人員網站或 Google Ads API 論壇。
Google Ads API 開發人員網站
Google Ads API 論壇
要求與商家帳戶相關的資料
如對可用的資料或如何存取資料有任何疑問，請填寫商家使用者資料可用性與存取
表單。
除非另有註明，否則本頁面中的內容是採用創用 CC 姓名標示 4.0 授權，程式碼範例則為阿帕契 2.0 授權。詳情請參閱《Google Developers 網站政策》。Java 是 Oracle 和/或其關聯企業的註冊商標。
上次更新時間：2025-08-04 (世界標準時間)。
[null,null,["上次更新時間：2025-08-04 (世界標準時間)。"],[[["\u003cp\u003eThis page provides support contacts for the Merchant API and Google Ads API, along with resources for troubleshooting and data requests.\u003c/p\u003e\n"],["\u003cp\u003eContact the Merchant API team via the provided link for technical support with a 24-hour response time during weekdays.\u003c/p\u003e\n"],["\u003cp\u003eRefer to the Merchant Center Help Center for non-API related questions and the status dashboard to check for outages.\u003c/p\u003e\n"],["\u003cp\u003eFor Google Ads API support, consult the Google Ads API developer site or forum for general information and community assistance.\u003c/p\u003e\n"],["\u003cp\u003eBusinesses can request access to their data using the designated form for inquiries about data availability.\u003c/p\u003e\n"]]],["The Merchant API team offers technical support via email, with a 24-hour initial reply time, accessible through a provided contact link. Non-API questions should use the Merchant Center Help Center. The Merchant Center status dashboard helps troubleshoot Content API issues, while API diagnostics debug API errors. Google Ads API support is available via their developer site and forum. A form is provided for data access questions.\n"],null,["# Get help with Merchant API\n\nThere are a number of support resources to help you accomplish your Merchant\nAPI-related tasks.\n\nMerchant API support team\n-------------------------\n\nFor technical support, contact the Merchant API support team. The team offers\nemail-based support Monday to Friday. You can expect a 24-hour turnaround time\nfor the initial reply.\n\n\n[Contact support](https://support.google.com/merchants/contact/shopping_api_support_form)\n\nMerchant Center support\n-----------------------\n\nFor answers to non-API questions about Merchant Center, see the [Merchant Center\nHelp Center](https://support.google.com/merchants/).\n\n\n[Contact support](https://support.google.com/merchants/#topic=12158920)\n\nAPI status\n----------\n\nIf you're having a momentary issue with the Content API, check the\n[Merchant Center status dashboard](https://merchants.google.com/status) for\noutages.\n\nAPI activity\n------------\n\nYou can check the API activity for your Merchant Center account on the API\ndiagnostics page. See [Debug API\nerrors](https://support.google.com/merchants/answer/2467990).\n\nGoogle Ads\n----------\n\nFor general information and to learn more about the Google Ads API, visit the\nGoogle Ads API developer site or the Google Ads API forum.\n\n\n[Google Ads API developer site](https://developers.google.com/google-ads/api/docs/start)\n\n\n[Google Ads API forum](https://groups.google.com/forum/#!forum/adwords-api)\n\nRequest data related to your business account\n---------------------------------------------\n\nFor any questions about the data available to you or how to access the data,\ncomplete the [Business User Data Availability and Access](//support.google.com/merchants/contact/ads_cps_shopping) form."]]
