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The following sections summarize how to integrate open loop payments with Google Wallet. The
instructions differ based on whether you have an existing open loop system or not.
For an existing open loop system
Ensure that the
Prerequisites are met and that
mobile devices can complete transactions on the transit terminal.
Perform updates to support an enhanced user experience:
[null,null,["Last updated 2025-03-06 UTC."],[[["\u003cp\u003eThese instructions outline how to integrate open loop payments, enabling riders to use their mobile devices to pay for transit, with Google Wallet for both existing and new systems.\u003c/p\u003e\n"],["\u003cp\u003eBefore proceeding, ensure your system meets prerequisites and you've completed the interest form to access enhanced functionality documentation.\u003c/p\u003e\n"],["\u003cp\u003eTransit agencies need to update terminals, validators, and branding settings to support enhanced user experiences and Google Wallet integration.\u003c/p\u003e\n"],["\u003cp\u003eThorough testing and training of field agents and support teams are crucial for a smooth system launch.\u003c/p\u003e\n"]]],["To integrate open loop payments with Google Wallet, existing systems must first meet prerequisites and ensure mobile device transactions are supported. They should then update terminals for an enhanced user experience, provide brand rights, and submit station/stop names. Finally, testing and staff training are required. New systems must incorporate these prerequisites and enhancements during initial setup. Both require submitting a form for brand rights, providing station information, rigorous testing with mobile devices, and training staff for launch.\n"],null,["# Integration steps\n\nThe following sections summarize how to integrate open loop payments with Google Wallet. The\ninstructions differ based on whether you have an existing open loop system or not.\n| The following steps refer to our enhanced functionality documentation. If you want access to\n| the documentation, complete and submit the\n| [Interest form for Google Wallet Transit](https://support.google.com/pay/merchants/contact/interest_form_for_transit).\n| We will review your request and send you an email.\n\nFor an existing open loop system\n--------------------------------\n\n1. Ensure that the [Prerequisites](/wallet/tickets/open-loop/get-started/prerequisites) are met and that mobile devices can complete transactions on the transit terminal.\n2. Perform updates to support an enhanced user experience:\n - Add any missing [Basic requirements](/wallet/tickets/open-loop/technical-integration/basic-requirements) and [enhanced\n functionality settings](/wallet/tickets/open-loop/intro-enhanced-functionality) to the terminals and validators.\n - Use the [Permission to display brand features on Google](https://support.google.com/faqs/contact/permission_for_logo_usage) form to provide brand rights so that your transit agency can be featured in Google Wallet and on Google Maps.\n - Submit the required information to display your [Station and stop names](/wallet/tickets/open-loop/technical-integration/station-and-stop-names) in Google Wallet.\n3. Tap mobile devices on PTO terminals to test the system.\n - Verify transactions, UX, and notifications.\n4. Train field agents and customer support teams to prepare for the launch.\n\nFor new open loop systems\n-------------------------\n\n1. As part of the initial setup of the transit terminals, ensure the following:\n - The terminals meet the [Prerequisites](/wallet/tickets/open-loop/get-started/prerequisites) and [Basic requirements](/wallet/tickets/open-loop/technical-integration/basic-requirements) to accept mobile device transactions.\n - Set up the terminals and validators to provide [enhanced mobile user experiences.](/wallet/tickets/open-loop/intro-enhanced-functionality)\n - Use the [Permission to display brand features on Google](https://support.google.com/faqs/contact/permission_for_logo_usage) form to provide brand rights so that your transit agency can be featured in Google Wallet and on Google Maps.\n - Submit the required information to display your [Station and stop names](/wallet/tickets/open-loop/technical-integration/station-and-stop-names) in Google Wallet.\n2. Tap mobile devices on PTO terminals to test the system.\n - Verify transactions, UX, and notifications.\n3. Train field agents and customer support teams to prepare for the launch."]]