Pastikan Anda menggunakan api_secret untuk aliran data yang tepat. Jika Anda menyiapkan
Measurement Protocol untuk beberapa aliran data, setiap aliran data akan memiliki
rahasianya sendiri.
Untuk membantu mengatasi spam, Anda dapat mencabut api_secret. Pastikan
api_secret yang Anda gunakan masih valid. Mungkin
ada pengguna lain yang memiliki akses ke aliran data Anda yang telah mencabut aksesnya
secara tidak sengaja.
Apakah api_secret Anda sudah disalin dengan benar?
api_secret peka huruf besar/kecil. Periksa kembali apakah api_secret di
UI Google Analytics sama persis dengan yang Anda gunakan dalam
kode.
Jangan gunakan advertising_id.
advertising_id tidak didukung sebagai ID perangkat yang valid. Gunakan
app_instance_id jika Anda menggunakan Firebase dan client_id jika menggunakan
gtag.js.
ID tidak valid
Karena Measurement Protocol mendukung ID dari Google Analytics for
Firebase SDK dan gtag.js, pastikan Anda menggunakan ID yang tepat. ID yang harus Anda
gunakan berubah bergantung pada apakah Anda menggunakan Google Analytics for Firebase
SDK atau gtag.js. Berikut adalah penjelasan ID yang harus Anda gunakan:
Google Analytics for Firebase SDK
Jika menggunakan Google Analytics for Firebase SDK, ID yang harus Anda gunakan
adalah:
firebase_app_id - Sertakan ID ini dalam parameter kueri untuk
permintaan tersebut. ID ini secara unik mengidentifikasi Aplikasi Firebase Anda. Semua pengguna aplikasi
Anda akan memiliki firebase_app_id yang sama. Dapat ditemukan di Firebase console
di: Project Settings > General > Your Apps > App ID
app_instance_id - Sertakan ID ini dalam isi POST untuk permintaan tersebut. ID
ini secara unik mengidentifikasi penginstalan Aplikasi Firebase tertentu. Nilai ini
akan berbeda untuk masing-masing penginstalan aplikasi Anda. Metode untuk meminta
nilai ini bagi setiap platform Firebase adalah sebagai berikut:
firebase_instance_id - ID ini tidak boleh disertakan dalam permintaan Anda.
ID ini digunakan untuk mengidentifikasi instance aplikasi tertentu, tetapi
khusus untuk Firebase. ID ini digunakan untuk aktivitas seperti pesan FCM.
gtag.js
Jika menggunakan gtag.js, ID yang harus Anda gunakan adalah:
measurement_id - Sertakan ID ini dalam parameter kueri untuk
permintaan tersebut. ID ini secara unik mengidentifikasi Aliran Data. Semua pengguna situs
Anda akan memiliki measurement_id yang sama. Dapat ditemukan pada UI Google Analytics
di: Admin > Aliran Data > pilih aliran data Anda > ID Pengukuran
client_id - Sertakan ID ini dalam isi POST untuk permintaan tersebut. ID ini secara unik mengidentifikasi instance pengguna tertentu dari klien web. Nilai ini akan berbeda untuk masing-masing pengguna aplikasi Anda. Lihat contoh ini untuk mengetahui cara mengambil nilai ini.
Peristiwa pemberian tag sisi server tidak ada
Penginstalan Tag Manager sisi server dengan klien Measurement Protocol memungkinkan Anda mengirim peristiwa dalam format Measurement Protocol ke penampung. Penampung kemudian mengirim peristiwa tersebut ke Google Analytics menggunakan
mekanisme yang sama dengan semua peristiwa SGTM lainnya.
Jika Anda menginginkan semua fitur Measurement Protocol, kirim peristiwa langsung ke
Measurement Protocol, bukan penampung Anda.
[null,null,["Terakhir diperbarui pada 2025-07-26 UTC."],[[["\u003cp\u003eThis guide helps troubleshoot common Google Analytics 4 Measurement Protocol implementation errors, focusing on missing events and invalid user/device IDs.\u003c/p\u003e\n"],["\u003cp\u003eIf events aren't appearing, ensure your \u003ccode\u003eapi_secret\u003c/code\u003e is correct, valid, accurately copied, and you're using the appropriate device identifier (\u003ccode\u003eapp_instance_id\u003c/code\u003e or \u003ccode\u003eclient_id\u003c/code\u003e, not \u003ccode\u003eadvertising_id\u003c/code\u003e).\u003c/p\u003e\n"],["\u003cp\u003eWhen using the Measurement Protocol, select the correct IDs based on whether you're implementing via Firebase or gtag.js, as outlined in the guide.\u003c/p\u003e\n"],["\u003cp\u003eFor Firebase, utilize \u003ccode\u003efirebase_app_id\u003c/code\u003e and \u003ccode\u003eapp_instance_id\u003c/code\u003e, avoiding \u003ccode\u003efirebase_instance_id\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eFor gtag.js, use \u003ccode\u003emeasurement_id\u003c/code\u003e and \u003ccode\u003eclient_id\u003c/code\u003e for proper event tracking.\u003c/p\u003e\n"]]],["To resolve event visibility issues in Google Analytics, verify the correct `api_secret` is used, valid, and copied accurately, and avoid using `advertising_id`. For Firebase, use `firebase_app_id` in query parameters and `app_instance_id` in the POST body; retrieve `app_instance_id` using the appropriate platform's method. For gtag.js, utilize `measurement_id` in query parameters and `client_id` in the POST body. Both `client_id` and `app_instance_id` should differ for each user.\n"],null,["# Troubleshooting\n\nThis guide outlines common troubleshooting steps to fix common implementation\nerrors.\n\nNo events\n---------\n\nIf your events aren't showing up in Google Analytics, there are a few common\nissues you should look for.\n\nFirst choose your client: \nFirebase gtag.js\n\n\u003cbr /\u003e\n\n- Are you using the correct [api_secret](/analytics/devguides/collection/protocol/ga4/reference#api_secret)?\n\n Check that you're using the `api_secret` for the right stream. If you set up\n the measurement protocol for multiple streams, each stream will have its own\n secret.\n- Is your [api_secret](/analytics/devguides/collection/protocol/ga4/reference#api_secret) still valid?\n\n In order to help combat spam, you're able to revoke `api_secret`s. Make sure\n that the `api_secret` you are using is still valid. It's possible that\n another user with access to your stream may have revoked access to it by\n mistake.\n- Is your [api_secret](/analytics/devguides/collection/protocol/ga4/reference#api_secret) copied correctly?\n\n `api_secret` is case-sensitive. Double check that the `api_secret` in the\n Google Analytics UI is *exactly* the same as the one you're using in your\n code.\n- Don't use `advertising_id`.\n\n `advertising_id` is not supported as a valid device identifier. Use\n `app_instance_id` if you're using Firebase and `client_id` if you're using\n gtag.js.\n\nInvalid IDs\n-----------\n\nSince the Measurement Procotol supports IDs from the Google Analytics for\nFirebase SDK and gtag.js, make sure you use the right ID. **The IDs you should\nuse changes depending on whether you are using the Google Analytics for Firebase\nSDK or gtag.js.** The following outlines which IDs you should be using:\n\n**Google Analytics for Firebase SDK**\n\nIf you're using the Google Analytics for Firebase SDK the IDs you *should* use\nare:\n\n- [`firebase_app_id`](/analytics/devguides/collection/protocol/ga4/reference?client_type=firebase#firebase_app_id) - Include this ID in the query parameters for the request. This ID uniquely identifies your Firebase App. All users of your app will have the same `firebase_app_id`. Found in the Firebase console under: \n **Project Settings** \\\u003e **General** \\\u003e **Your Apps** \\\u003e **App ID**\n- [`app_instance_id`](/analytics/devguides/collection/protocol/ga4/reference?client_type=firebase#app_instance_id) - Include this ID in the POST body for the request. This\n ID uniquely identifies a given installation of a Firebase App. This value\n will be different for every installation of your app. The methods to request\n this value for each Firebase platform are as follows:\n\n - [Android - getAppInstanceId()](https://firebase.google.com/docs/reference/android/com/google/firebase/analytics/FirebaseAnalytics#public-taskstring-getappinstanceid)\n - [Kotlin - getAppInstanceId()](https://firebase.google.com/docs/reference/kotlin/com/google/firebase/analytics/FirebaseAnalytics#getappinstanceid)\n - [Swift - appInstanceID()](https://firebase.google.com/docs/reference/swift/firebaseanalytics/api/reference/Classes/Analytics#appinstanceid)\n - [Objective-C - appInstanceID](https://firebase.google.com/docs/reference/ios/firebaseanalytics/api/reference/Classes/FIRAnalytics#+appinstanceid)\n - [C++ - GetAnalyticsInstanceId()](https://firebase.google.com/docs/reference/cpp/namespace/firebase/analytics#getanalyticsinstanceid)\n - [Unity - GetAnalyticsInstanceIdAsync()](https://firebase.google.com/docs/reference/unity/class/firebase/analytics/firebase-analytics#getanalyticsinstanceidasync)\n\nYou should *not* use the following:\n\n- `firebase_instance_id` - This ID *should not* be included in your request. This ID is used for identifiying a given instance of the app, but is Firebase specific. It's used for tasks such as FCM messages.\n\n**gtag.js**\n\nIf you're using gtag.js, the IDs you *should* use are:\n\n- [`measurement_id`](/analytics/devguides/collection/protocol/ga4/reference?client_type=gtag#measurement_id) - Include this ID in the query parameters for the request. This ID uniquely identifies a Data Stream. All users of your website will have the same `measurement_id`. Found in the Google Analytics UI under: \n **Admin** \\\u003e **Data Streams** \\\u003e **choose your stream** \\\u003e **Measurement ID**\n- [`client_id`](/analytics/devguides/collection/protocol/ga4/reference?client_type=gtag#client_id) - Include this ID in the POST body for the request. This ID uniquely identifies a given user instance of a web client. This value will be different for every user of your app. See [these examples](/gtagjs/reference/api#get) for how to retrieve this value.\n\nServer-side tagging events missing\n----------------------------------\n\nA [Server-side Tag Manager installation with a Measurement Protocol\nclient](/tag-platform/tag-manager/server-side/send-data#server-to-server_apps) lets you send events in the Measurement Protocol *format* to a\ncontainer. The container then sends those events to Google Analytics using the\nsame mechanism as all other SGTM events.\n| **Note:** It *doesn't* send those events to the Measurement Protocol endpoint, and therefore doesn't support all the features of the Measurement Protocol endpoint, such as deriving [geographic and device information](/analytics/devguides/collection/protocol/ga4#geo_device) from tagging events.\n\nIf you want all the features of the Measurement Protocol, send events directly to the\nMeasurement Protocol instead of your container."]]