Memecahkan masalah Layanan Asisten Google
Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Masalah kredensial
Saat mencoba membuat kredensial dengan alat otorisasi, alat tersebut akan meminta Anda untuk membuka URL dan login ke Akun Google Anda. Halaman kemudian menampilkan
pesan error (misalnya, "Terjadi masalah").
Masalah izin
Asisten Google merespons Sebenarnya, ada beberapa setelan dasar yang memerlukan izin Anda terlebih dahulu...
Masalah pengenalan suara
Asisten merespons dengan Saya tidak tahu cara membantu Anda terkait hal itu atau Saya tidak mengerti.
- Pastikan suara Anda dikenali dengan benar. Periksa output kode contoh
untuk transkrip permintaan pengguna. Anda juga dapat melihat
aktivitas saya. Anda
dapat memutar audio yang diterima oleh Asisten untuk memeriksa masalah kualitas
audio. Jika Anda mendengar suara bising yang berlebihan atau audio terdistorsi, periksa apakah mikrofon Anda dikonfigurasi dengan benar atau coba mikrofon lain.
Masalah atribut
Asisten tidak mengenali trait yang Anda tambahkan ke model.
Masalah Tindakan Perangkat
Asisten Google merespons dengan mengatakan bahwa aplikasi Anda tidak didukung di perangkat Anda.
- Di Konsol Actions, Anda dapat menetapkan kemampuan platform aplikasi Asisten Anda. Jika Anda menetapkan output layar sebagai wajib, tindakan kustom Anda tidak akan berfungsi. Google
Assistant SDK saat ini tidak mendukung kemampuan layar.
Lihat juga
Dukungan
Masih mengalami masalah? Lihat halaman Dukungan kami.
Kecuali dinyatakan lain, konten di halaman ini dilisensikan berdasarkan Lisensi Creative Commons Attribution 4.0, sedangkan contoh kode dilisensikan berdasarkan Lisensi Apache 2.0. Untuk mengetahui informasi selengkapnya, lihat Kebijakan Situs Google Developers. Java adalah merek dagang terdaftar dari Oracle dan/atau afiliasinya.
Terakhir diperbarui pada 2025-07-26 UTC.
[null,null,["Terakhir diperbarui pada 2025-07-26 UTC."],[[["\u003cp\u003eEnsure the Google Assistant API is enabled and the OAuth consent screen is properly configured to resolve credential issues.\u003c/p\u003e\n"],["\u003cp\u003eVerify activity controls are set for the account used during authorization setup to address permission problems.\u003c/p\u003e\n"],["\u003cp\u003eTroubleshoot voice recognition issues by reviewing the voice transcript, checking audio quality, and microphone configuration.\u003c/p\u003e\n"],["\u003cp\u003eFor trait-related problems, confirm trait addition to the model and re-register the device instance after model updates.\u003c/p\u003e\n"],["\u003cp\u003eIf encountering device action issues, review surface capabilities settings in the Actions Console, ensuring screen output is not required.\u003c/p\u003e\n"]]],[],null,["# Troubleshooting the Google Assistant Service\n\nCredentials issues\n------------------\n\nWhen trying to generate credentials with the authorization tool, the tool prompts\nyou to visit a URL and sign in to your Google account. The page then displays an\nerror message (for example, \"Something went wrong\").\n\n- Make sure you enabled the Google Assistant API and configured the OAuth consent screen in [Configure a Developer Project and Account Settings](/assistant/sdk/guides/service/python/embed/config-dev-project-and-account#config-dev-project).\n\nPermissions issues\n------------------\n\nThe Google Assistant responds *Actually, there are some basic settings that need\nyour permission first...*\n\n- [Set activity controls](/assistant/sdk/guides/activity-controls) for the account that you used when setting the authorization code.\n\nVoice recognition issues\n------------------------\n\nAssistant responds *I don't know how to help with that* or *I don't\nunderstand.*\n\n- Verify that your voice was recognized properly. Check the sample code output for a transcript of the user request. You can also look at [my activity](https://myactivity.google.com/myactivity?restrict=vaa). You can play the audio received by the Assistant to check for audio quality issues. If you hear excessive noise or if the audio is distorted, check that your microphone is configured properly or try a different microphone.\n\nTrait issues\n------------\n\nAssistant does not recognize a trait that you added to a model.\n\n- Make sure the trait was added to the model\n (see [Register Traits for the\n Device](/assistant/sdk/guides/service/python/extend/register-device-traits)).\n\n- If you generated a device instance for a model, the device instance will **not**\n automatically update when its model is changed by other users. You need to\n manually re-register the device instance using the [registration command line tool](/assistant/sdk/reference/device-registration/device-tool#register-device)\n or the [REST API](/assistant/sdk/reference/device-registration/register-device-manual#register-instance).\n You can find the\n [device instance ID](/assistant/sdk/guides/service/python/embed/run-sample#get-device-id)\n in the output of the sample.\n\nDevice Actions issues\n---------------------\n\nThe Google Assistant responds saying that your app is not supported on your\ndevice.\n\n- In the [Actions Console](https://console.actions.google.com/), you can set the surface capabilities of your Assistant app. If you set screen output to be required, your custom actions will not function. The Google Assistant SDK does not support screen capabilities at this time.\n\nSee also\n--------\n\n- [Troubleshooting](https://github.com/googlesamples/assistant-sdk-python/tree/master/google-assistant-sdk/googlesamples/assistant/grpc#troubleshooting) section of the Google Assistant Service sample README\n\nSupport\n-------\n\nStill having trouble? See our [Support](/assistant/sdk/support) page."]]
