获取帮助
使用集合让一切井井有条
根据您的偏好保存内容并对其进行分类。
本页介绍了 Google Ads 脚本可获得的支持服务类型。
常见问题
如需有关常见问题的快速帮助,请参阅我们的常见问题页面。
技术支持
我们为 Google Ads 脚本提供以下方面的技术支持:
- Google Ads 脚本界面,包括:
- 时间安排
- 执行历史记录
- 日志
- 代码编辑器
- 预览模式
- 身份验证
AdsApp
和 AdsManagerApp
行为
- 作为解决方案目录的一部分发布的解决方案,或使用界面安装的解决方案。
- 自定义脚本,前提是问题仅限于某些特定的可重现问题(我们不会为您排查整个脚本的问题)
- 此开发者网站上的任何指南
我们不提供以下方面的支持:
- 其他 Google Apps 脚本端点,例如
MailApp
、UrlFetchApp
和 SpreadsheetApp
。
- 如果您在使用这些方法时遇到困难,请参阅 Apps 脚本团队的如何获取帮助一文,了解其他选项。
- 第三方解决方案
- 与 Google Ads 脚本无关的问题,例如有关 Google Ads 界面的问题
如果您需要我们提供帮助,请访问联系页面。
如需与开发者和 Google Ads 脚本团队的成员进行技术讨论,请访问 Google Ads 脚本论坛。
如需了解有关即将发生的 Google Ads 脚本变更的公告,请关注 Google Ads 开发者博客或其 RSS Feed。
如未另行说明,那么本页面中的内容已根据知识共享署名 4.0 许可获得了许可,并且代码示例已根据 Apache 2.0 许可获得了许可。有关详情,请参阅 Google 开发者网站政策。Java 是 Oracle 和/或其关联公司的注册商标。
最后更新时间 (UTC):2025-08-27。
[null,null,["最后更新时间 (UTC):2025-08-27。"],[[["\u003cp\u003eGoogle Ads Scripts support covers the Google Ads scripts UI, \u003ccode\u003eAdsApp\u003c/code\u003e and \u003ccode\u003eAdsManagerApp\u003c/code\u003e behavior, published solutions, and custom scripts with reproducible issues.\u003c/p\u003e\n"],["\u003cp\u003eSupport is not provided for other Google Apps Script endpoints, third-party solutions, or issues unrelated to Google Ads scripts.\u003c/p\u003e\n"],["\u003cp\u003eFor common problems, consult the Common Issues page; for technical assistance, visit the contact page.\u003c/p\u003e\n"],["\u003cp\u003eEngage in technical discussions with the Google Ads scripts community on the Google Ads scripts forum.\u003c/p\u003e\n"],["\u003cp\u003eStay informed about upcoming changes by following the Google Ads Developer blog or its RSS feed.\u003c/p\u003e\n"]]],[],null,["# Get Help\n\nThis page describes the types of support available for Google Ads scripts.\n\nCommon Issues\n-------------\n\nFor quick assistance on common problems, see our\n[Common Issues](/google-ads/scripts/docs/support/common-issues) page.\n\nTechnical Support\n-----------------\n\nWe provide technical support for Google Ads scripts in the following areas:\n\n- The Google Ads scripts UI, including:\n - Scheduling\n - Execution history\n - Logs\n - Code editor\n - Preview mode\n - Authentication\n- `AdsApp` and `AdsManagerApp` behavior\n - Including search, mutate, and all endpoints described in our [reference documentation](/google-ads/scripts/docs/reference/adsapp/adsapp).\n- Solutions published as part of our [solution catalogue](/google-ads/scripts/docs/solutions/account-summary) or installed using the UI.\n- Custom scripts, so long as the problem is limited in scope to some specific reproducible issue (we won't troubleshoot your entire script for you)\n- Any guides on this Developers site\n\nWe **do not** provide support for the following:\n\n- Other Google Apps Script endpoints, such as `MailApp`, `UrlFetchApp`, and `SpreadsheetApp`.\n - See the Apps Script team's [How to get help](/apps-script/support) article for options if you experience difficulties with these methods.\n- Third party solutions\n - For assistance with these, get in touch with the solution's author.\n- Issues unrelated to Google Ads scripts specifically, such as questions about the Google Ads interface\n\nIf you need assistance with an area where we can help, visit the\n[contact](/google-ads/scripts/docs/support/contact) page.\n\nFor technical discussions with developers and members of the Google Ads scripts team,\nvisit the [Google Ads scripts forum](//groups.google.com/forum/#!forum/adwords-scripts).\n\nFor announcements on upcoming Google Ads scripts changes, follow the\n[Google Ads Developer blog](//ads-developers.googleblog.com/search/label/google_ads_scripts)\nor its\n[RSS feed](//blogger.com/feeds/7815614485808579332/posts/default?category=google_ads_scripts&orderby=published)."]]