如果您无法访问合作伙伴网域账号，则需要向您的 Google 联系人寻求帮助。本部分列出了一些常见的问题排查场景。
无访问代码
如果您在首次登录时未设置两步验证，则在后续登录尝试中将无法提供所需的备用验证码。您可以向 Google 的联系人申请新的备用验证码。新代码将通过电子邮件发送至您的公司电子邮件账号。
忘记密码
如果您忘记了密码，可以向 Google 的联系人申请重置密码。新密码将通过电子邮件发送至您的公司电子邮件账号。
保留所有权利。Java 是 Oracle 和/或其关联公司的注册商标。
最后更新时间 (UTC)：2025-07-25。
[null,null,["最后更新时间 (UTC)：2025-07-25。"],[[["\u003cp\u003eThis guide provides instructions for setting up and using a Google-issued partner domain account (domain.corp-partner.google.com) to access the Partner Issue Tracker.\u003c/p\u003e\n"],["\u003cp\u003eSetting up 2-Step Verification (2SV) immediately after the first login is crucial for continued access to the Partner Issue Tracker.\u003c/p\u003e\n"],["\u003cp\u003eThe partner domain account is intended for collaboration with Google and will be revoked when the project or work relationship ends.\u003c/p\u003e\n"],["\u003cp\u003eIf enabled, Google Groups and email forwarding can be utilized within the partner domain for communication and user management related to Issue Tracker access.\u003c/p\u003e\n"],["\u003cp\u003eFor troubleshooting login issues like forgotten passwords or missing access codes, contact your designated Google representative for assistance.\u003c/p\u003e\n"]]],[],null,["# Partner Domain Accounts\n\nThis document contains step-by-step instructions for setting up a Google issued\npartner domain account (domain.corp-partner.google.com) to access the partner\nissue tracker. Your contact at Google will confirm whether this is the account\nthey want you to use.\n\nSee [Partner Access Overview](/issue-tracker/guides/partner-access) for additional information.\n| Step 4 is critical and must be completed immediately after the first login. If you are unable to complete this, access to Partner Issue Tracker cannot be provisioned.\n\nStep 1 - Look for an email from \"Partner Domains\" in your corporate email account\n---------------------------------------------------------------------------------\n\nStep 2 - Open the email and read through the details\n----------------------------------------------------\n\nThis email contains the partner domain email address, password and backup codes.\nIt also contains important instructions to set up of 2 step verification (2SV)\nfor the partner domain email account.\n\nStep 3 - Sign in to your partner domain account\n-----------------------------------------------\n\n1. If you are already signed in to a Gmail or Google Account, sign out.\n2. Go to accounts.google.com.\n3. Sign in with the partner domain email account details as listed in step 2.\n4. Enter the backup code as listed in the email in step 2.\n5. Go through the contract and click **Accept** if you accept the terms and conditions.\n6. Immediately reset the password of the account using the form.\n\n| If your company uses G Suite and if you use a Chrome browser, you can simultaneously sign into your corporate account and your partner domain account by [signing in to\n| multiple accounts at once](https://support.google.com/accounts/answer/1721977).\n\nStep 4 - Set up 2 Step Verification (2SV)\n-----------------------------------------\n\nInstructions for 2SV enrollment:\n\u003chttps://support.google.com/accounts/answer/185839\u003e.\n\nIf you don't have a mobile phone to receive one time passwords,\n[other options are available](https://www.google.com/landing/2step/features.html)\nincluding voice calls to landline phones.\n| An OTP password can be valid for 30 days on a single computer if the login is not done using an incognito window.\n\nAccount ownership and termination\n---------------------------------\n\nYour Partner Domain account was created for the purposes of collaboration\nbetween your company and Google. Should the work relationship end, either\nthrough completion of the project or through you leaving the project or your\nemployer, this account will be revoked.\n\nCreate groups\n-------------\n\nIf **Groups** is enabled for your Partner Domain, your contact at Google may ask\nyou to create a Google Group in your partner domain that contains all users who\nwill need access to Issue Tracker.\n\nTo access the Groups UI, visit\nhttp://groups.google.com/a/\\\u003cyour-partner-domain\\\u003e.\n\nTo see a list of users within the partner domain, visit\n\u003chttps://contacts.google.com\u003e and select\n**Directory** from the left-hand navigation panel. If this option is not\nenabled, reach out to your contact at Google to enable **Contacts** for your\nPartner Domain.\n\nForward emails\n--------------\n\nIssue Tracker sends email for issue updates and allows replies to those emails\nto post new comments on the issue.\n\nIf Gmail is enabled on your partner domain, you have the option to receive email\nfrom Issue Tracker at your partner domain account. Alternatively you can setup\n[email forwarding in Gmail](https://support.google.com/mail/answer/10957) to\ndirect mail to your corporate email address.\n| If you set up mail forwarding, replies to Issue Tracker email won't post new comments on the issue because your corporate identity does not have permission to modify issues.\n\nAccount troubleshooting\n-----------------------\n\nIf you cannot access your partner domain account, you will need to request help\nfrom your contact at Google. This section lists some common troubleshooting\nscenarios.\n\n### No access code\n\nIf you did not setup 2 step verification the first time you logged in, you won't\nbe able to provide the required backup code on subsequent login attempts. You\ncan request a new backup code from your contact at Google. The new code will be\nsent by email to your corporate email account.\n\n### Forgotten password\n\nIf you forget your password, you can request a password reset from your contact\nat Google. The new password will be sent by email to your corporate email\naccount."]]
