OptimizeToursRequest 可在以下方面应用限制：
- 货件，影响货件的运输方式
- 车辆，影响车辆路线的计算方式
- 在全球范围内影响车辆和货件。
本指南重点介绍一项重要的配送限制：时间段。
时间范围是一种约束条件，您可以在 OptimizeToursRequest 消息（REST、gRPC）中提供这种约束条件，以便为配送活动指定基于时间的限制。此类限制会影响配送的时间和方式，以及配送的车辆分配。有了这些限制，优化器会优先考虑最能满足货件时间限制的车辆。
货件限制：时间窗口
您可以在 Shipment.VisitRequest 消息中指定可以取件或送达的时间，如下所示：
包含时间窗口限制的请求示例
此处的示例展示了三批不同的货物，每批货物都有自己的送货时段。为简单起见，此示例仅针对 deliveries 设置了时间窗口，但时间窗口也可应用于取货。您可以指定多个时间窗口，不过此示例中每个配送 VisitRequest 仅使用一个时间窗口。
查看包含时间窗口的请求示例
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T19:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T18:30:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "endTime": "2023-01-13T18:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
包含时间窗口限制的响应示例
在示例回答中，车辆的开始时间和结束时间分别为 17:35:50 和 18:17:24。这些时间反映了优化器在满足所有时间窗口限制条件的同时，最大限度缩短了操作请求中指定车辆 (costPerHour) 所需的时间。使用 17:35:50 作为开始时间，可避免车辆在拜访地点等待，直到拜访时间窗口开始。在响应中，这会显示为零个 waitDuration 值。
查看对包含时间窗口的示例请求的响应
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:35:50Z", "vehicleEndTime": "2023-01-13T18:17:24Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:35:50Z", "detour": "0s" }, { "shipmentIndex": 1, "isPickup": true, "startTime": "2023-01-13T17:38:20Z", "detour": "150s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:40:50Z", "detour": "300s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T17:50:09Z", "detour": "0s" }, { "shipmentIndex": 1, "startTime": "2023-01-13T18:00:00Z", "detour": "796s" }, { "startTime": "2023-01-13T18:07:35Z", "detour": "1520s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:35:50Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:38:20Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:40:50Z" }, { "travelDuration": "409s", "travelDistanceMeters": 1371, "waitDuration": "0s", "totalDuration": "409s", "startTime": "2023-01-13T17:43:20Z" }, { "travelDuration": "341s", "travelDistanceMeters": 1312, "waitDuration": "0s", "totalDuration": "341s", "startTime": "2023-01-13T17:54:19Z" }, { "travelDuration": "205s", "travelDistanceMeters": 636, "waitDuration": "0s", "totalDuration": "205s", "startTime": "2023-01-13T18:04:10Z" }, { "travelDuration": "339s", "travelDistanceMeters": 1276, "waitDuration": "0s", "totalDuration": "339s", "startTime": "2023-01-13T18:11:45Z" } ], "metrics": { "performedShipmentCount": 3, "travelDuration": "1294s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2494s", "travelDistanceMeters": 4595 }, "routeCosts": { "model.vehicles.cost_per_hour": 27.711111111111112, "model.vehicles.cost_per_kilometer": 45.95 }, "routeTotalCost": 73.661111111111111 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 3, "travelDuration": "1294s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2494s", "travelDistanceMeters": 4595 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:35:50Z", "latestVehicleEndTime": "2023-01-13T18:17:24Z", "totalCost": 73.661111111111111, "costs": { "model.vehicles.cost_per_hour": 27.711111111111112, "model.vehicles.cost_per_kilometer": 45.95 } } }
时间窗口已对车辆的 visits 进行排序，以便先交付时间窗口最早的货件。
shipments[2]于 17:50 送达shipments[1]于 18:00 送达shipments[0]于 18:07 送达
示例请求指定了硬性时间窗口限制，要求在这些窗口内完成配送。如果无法在任何时间窗口内完成货件的 VisitRequests，或者这样做不经济实惠，优化器会跳过该货件。如果相应货件具有 penaltyCost，优化器会将其添加到响应 metrics 中报告的费用中。否则，OptimizeToursResponse 消息（REST、gRPC）的 skippedMandatoryShipmentCount 属性会增加。
如果您将时间窗口向后移动几个小时（从 18:00 移至 21:00），结果会有所不同，如以下示例所示。shipment[1]
查看无法满足时间窗口的示例请求
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T19:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T21:00:00Z", "endTime": "2023-01-13T21:30:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "endTime": "2023-01-13T18:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
查看对第二个示例请求的响应（包含时间窗口），其中跳过了某次配送
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:37:49Z", "vehicleEndTime": "2023-01-13T18:09:49Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:37:49Z", "detour": "0s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:40:19Z", "detour": "150s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T17:49:38Z", "detour": "0s" }, { "startTime": "2023-01-13T18:00:00Z", "detour": "946s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:37:49Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:40:19Z" }, { "travelDuration": "409s", "travelDistanceMeters": 1371, "waitDuration": "0s", "totalDuration": "409s", "startTime": "2023-01-13T17:42:49Z" }, { "travelDuration": "372s", "travelDistanceMeters": 1348, "waitDuration": "0s", "totalDuration": "372s", "startTime": "2023-01-13T17:53:48Z" }, { "travelDuration": "339s", "travelDistanceMeters": 1276, "waitDuration": "0s", "totalDuration": "339s", "startTime": "2023-01-13T18:04:10Z" } ], "metrics": { "performedShipmentCount": 2, "travelDuration": "1120s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "800s", "totalDuration": "1920s", "travelDistanceMeters": 3995 }, "routeCosts": { "model.vehicles.cost_per_kilometer": 39.95, "model.vehicles.cost_per_hour": 21.333333333333332 }, "routeTotalCost": 61.283333333333331 } ], "skippedShipments": [ { "index": 1 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 2, "travelDuration": "1120s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "800s", "totalDuration": "1920s", "travelDistanceMeters": 3995 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:37:49Z", "latestVehicleEndTime": "2023-01-13T18:09:49Z", "totalCost": 81.283333333333331, "costs": { "model.shipments.penalty_cost": 20, "model.vehicles.cost_per_hour": 21.333333333333332, "model.vehicles.cost_per_kilometer": 39.95 } } }
在此示例中，由于在指定时间范围内完成配送所需的额外车辆运营时间超过了货件的违规费用，因此系统跳过了较晚的时间窗口 shipment[1]。shipment[1] 的罚款费用显示在 metrics.costs 中，其指数显示在 skippedShipments 中。
软时间窗口限制
如费用模型参数中所述，时间窗口可以作为软约束条件应用。软性限制与硬性限制的区别如下：
- 硬性限制条件：不得违反，即使这意味着跳过某次配送，优化器也不会提供违反该限制条件的解决方案。
- 软约束：可能会被违反，这意味着优化器可能会提供违反软约束的解决方案。不过，优化器还会对任何违规行为应用费用。您可以在时间窗口中以附加属性的形式提供此费用，通常以每小时费用表示，适用于活动发生时间之前或之后的每个小时。
通过使用 softStartTime 或 softEndTime（而非 startTime 或 endTime）并设置 costPerHourBeforeSoftStartTime 或 costPerHourAfterSoftEndTime，可以柔化时间窗口。
如果取货或送货应在指定时间窗口内进行，但并非必须在该时间窗口内取货或送货，请使用软时间窗口限制。您可以同时使用硬性和软性时间窗口限制来表达业务目标。例如：
- 硬性时间窗口：表示客户的营业时间，例如上午 9 点到下午 5 点。
- 软时间范围：表示与发送给客户的通知相符的送货或自提时间范围，例如上午 9 点到下午 1 点。
在此示例中，之前因时间窗口开始时间过晚而被跳过的配送的开始时间限制放宽了。其他货件的时间窗口结束时间也已放宽。
查看包含硬性和软性时间窗口的请求示例
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "softEndTime": "2023-01-13T19:00:00Z", "costPerHourAfterSoftEndTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "softStartTime": "2023-01-13T21:00:00Z", "endTime": "2023-01-13T21:30:00Z", "costPerHourBeforeSoftStartTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "softEndTime": "2023-01-13T18:00:00Z", "costPerHourAfterSoftEndTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
查看对包含硬性和软性时间窗口的示例请求的响应
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:48:35Z", "vehicleEndTime": "2023-01-13T18:24:28Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:48:35Z", "detour": "0s" }, { "shipmentIndex": 1, "isPickup": true, "startTime": "2023-01-13T17:51:05Z", "detour": "150s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:53:35Z", "detour": "300s" }, { "startTime": "2023-01-13T18:00:00Z", "detour": "300s" }, { "shipmentIndex": 1, "startTime": "2023-01-13T18:07:42Z", "detour": "493s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T18:17:27Z", "detour": "873s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:48:35Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:51:05Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:53:35Z" }, { "travelDuration": "235s", "travelDistanceMeters": 795, "waitDuration": "0s", "totalDuration": "235s", "startTime": "2023-01-13T17:56:05Z" }, { "travelDuration": "212s", "travelDistanceMeters": 791, "waitDuration": "0s", "totalDuration": "212s", "startTime": "2023-01-13T18:04:10Z" }, { "travelDuration": "335s", "travelDistanceMeters": 1204, "waitDuration": "0s", "totalDuration": "335s", "startTime": "2023-01-13T18:11:52Z" }, { "travelDuration": "171s", "travelDistanceMeters": 665, "waitDuration": "0s", "totalDuration": "171s", "startTime": "2023-01-13T18:21:37Z" } ], "metrics": { "performedShipmentCount": 3, "travelDuration": "953s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2153s", "travelDistanceMeters": 3455 }, "routeCosts": { "model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667, "model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332, "model.vehicles.cost_per_hour": 23.922222222222221, "model.vehicles.cost_per_kilometer": 34.55 }, "routeTotalCost": 64.797222222222217 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 3, "travelDuration": "953s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2153s", "travelDistanceMeters": 3455 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:48:35Z", "latestVehicleEndTime": "2023-01-13T18:24:28Z", "totalCost": 64.797222222222217, "costs": { "model.vehicles.cost_per_kilometer": 34.55, "model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332, "model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667, "model.vehicles.cost_per_hour": 23.922222222222221 } } }
在仅包含硬性时间窗口限制的示例中，shipment[1] 被完全跳过，而放宽其配送时间窗口后，shipment[1] 将在时间窗口开始时间之前配送。同样，放宽其他货件的结束时间后，shipment[2] 便可在时间窗口结束后交付。
与此同时，费用和总货件数都发生了变化：
totalCost：从 81.283降至 64.797- 已完成的总发货量：从 2 增加到 3
与上一个示例相比，由于时间窗口限制放宽，优化器找到了成本更低的解决方案。
最后，metrics.costs 属性还包含一个新键，用于指示根据限制和错过的配送时段长度计算出的实际费用。具体来说：
- 2.0 的
costPerHourBeforeSoftStartTime和 - 实际送达时间与时间范围开始时间之间的间隔：2.83583 小时
结果：
model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time：
5.6716666666666669。
借助这些指标，您可以进行成本分析，了解硬性限制与软性限制之间的权衡，从而调整限制，使其更符合您的特定业务规则。在这种情况下，总费用低于 20.0 的 shipment[1].penalty_cost。优化器已确定，提前发货比不发货更具成本效益。