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Program Pengguna Awal pelacakan paket
Pelacakan paket adalah sebuah fitur yang menampilkan informasi terkait pelacakan paket di Google. Saat pengguna membuka Penelusuran untuk melacak paket yang dikirim oleh perusahaan Anda, mereka dapat memasukkan ID paket secara langsung. Fitur ini menggunakan API Anda untuk mengambil informasi pelacakan paket, lalu menampilkannya kepada pengguna. Berikut ini contoh informasi pelacakan paket yang dimunculkan di Google Penelusuran saat pengguna berupaya melacak paket.
Ketersediaan fitur
Pelacakan paket tersedia dalam semua bahasa dan di semua negara yang dapat mengakses Google Penelusuran.
Persyaratan
Agar dipertimbangkan untuk dapat mengikuti program pengguna awal pelacakan paket, Anda harus memenuhi persyaratan berikut:
Perusahaan pengiriman paket Anda harus berlokasi di India, Jepang, atau Brasil, atau harus menjadi
satu-satunya penyedia resmi informasi pelacakan paket untuk perusahaan pengiriman paket yang
melayani area tersebut.
Pelacakan Paket Google melakukan panggilan real-time (khusus permintaan POST) ke RESTful JSON API untuk
mengambil informasi pelacakan paket. Jika Anda sudah memiliki API yang dapat menampilkan
informasi ini, kami dapat bekerja sama dengan Anda untuk menggunakannya kembali. API Anda harus memenuhi
persyaratan ketersediaan dan responsivitas serta menyediakan
konten yang diwajibkan.
Ketersediaan dan responsivitas
Kami mengharapkan hampir tidak ada periode nonaktif dari API Anda dan mengharuskan API merespons dalam waktu rata-rata 700 milidetik dengan persentil ke-95 yang tidak melebihi 1.000 milidetik. Jika API Anda tidak memenuhi persyaratan ini, kami dapat berhenti menampilkan informasi pelacakan paket Anda.
Konten
Agar integrasi ini berhasil, API Anda harus menampilkan informasi berikut:
Kolom wajib diisi
CurrentStatus
Status paket saat ini. Informasi ini mencakup tanggal dan waktu status ini berubah menjadi valid serta error yang terjadi.
Kami sangat merekomendasikan agar API Anda juga menampilkan informasi berikut:
Kolom yang direkomendasikan
DeliveredDate
Hari dan waktu paket tiba (jika sudah tiba).
PromisedDate
Tanggal paket diperkirakan tiba.
TrackingNumber
Nomor pelacakan paket.
TrackingURL
URL situs yang dapat dibuka pengguna untuk melihat informasi pelacakan paket dan detail lain yang mungkin ada.
SupportPhoneNumbers
Daftar nomor telepon dukungan yang tersedia untuk tiap wilayah.
TransitEvents
Rangkaian kejadian yang menunjukkan adanya progres sementara selama paket dalam perjalanan menuju penerima, termasuk Hari, Waktu, Kota, Negara Bagian, dan Negara (jika berlaku).
CreateDate
Hari dan waktu nomor pelacakan dibuat.
PickupDate
Tanggal paket diambil oleh jasa kurir.
TimestampEvent
Stempel waktu kejadian yang terkait dengan paket tertentu.
LocationEvent
Lokasi kejadian yang terkait dengan paket tertentu.
CanReschedule
Informasi apakah paket ini dapat dijadwalkan ulang.
Kami tidak menerima informasi berikut:
Data pribadi apa pun tentang penerima atau pengirim paket.
Informasi geografis apa pun tentang penerima atau pengirim paket.
Menyatakan minat
Tertarik untuk mengikuti Program Pengguna Awal Pelacakan Paket?
Isi formulirnya.
[null,null,["Terakhir diperbarui pada 2025-08-04 UTC."],[[["\u003cp\u003eGoogle's Package Tracking feature displays real-time package tracking information directly in Google Search results, enhancing the user experience.\u003c/p\u003e\n"],["\u003cp\u003eTo participate in the Early Adopters Program, your package delivery company must primarily serve India, Japan, or Brazil, and have a compatible tracking API.\u003c/p\u003e\n"],["\u003cp\u003eYour tracking API must meet specific availability and responsiveness requirements to ensure a seamless user experience, including a response time within 700ms on average.\u003c/p\u003e\n"],["\u003cp\u003eThe API must provide essential tracking data such as current status, and is recommended to include details like delivery date, transit events, and support contacts, while excluding personal or geographical information about the sender or recipient.\u003c/p\u003e\n"],["\u003cp\u003eInterested parties can express their interest in the program by completing the provided form.\u003c/p\u003e\n"]]],["The Package Tracking Early Adopters Program allows companies to display package tracking information on Google Search. Participants must have a RESTful JSON API that Google can query to retrieve package data via POST requests. The API must be highly available, respond within 700ms on average, and include the `CurrentStatus`. It's recommended to also return fields such as `DeliveredDate`, `PromisedDate`, `TrackingNumber`, and `TransitEvents`. Eligible companies must serve India, Japan, or Brazil. The API cannot return sender or recipient personal data.\n"],null,["# Package Tracking on Google | Google Search Central\n\nPackage tracking Early Adopters Program\n=======================================\n\n\nPackage tracking is a feature that displays package tracking related information on Google. When\npeople come to Search looking to track a package shipped with your company, they'll be able to\nenter a package ID directly. The feature uses your API to retrieve the package tracking\ninformation and then displays it to the user. Here's how package tracking information may appear\non Google Search when a user seeks to track a package.\n| **Note**: The actual appearance in search results might be different.\n\nFeature availability\n--------------------\n\n\nPackage tracking is available in all languages and countries where Google Search is available.\n\nRequirements\n------------\n\n\nTo be considered for participation in the package tracking early adopters program, you must meet\nthe following requirements:\n\n- Your package delivery company must either be based out of India, Japan, or Brazil, or must be the sole authorized provider of packing tracking information for a package delivery company that services those areas.\n- Google Package Tracking makes real-time calls (POST requests only) to a RESTful JSON API to retrieve package tracking information. If you have an existing API that can return this information, we can work with you to re-use it. Your API must meet the [availability and responsiveness requirement](#availability) and provide the [required content](#content).\n\n### Availability and responsiveness\n\n\nWe expect almost no downtime from your API and require that your API respond within 700ms on\naverage with the 95th percentile not exceeding 1,000ms. If your API doesn't meet\nthese requirements, we may stop displaying your package tracking information.\n\n### Content\n\n\nFor the integration to work, your API must return the following information:\n\n| Required field ||\n|-----------------|-------------------------------------------------------------------------------------------------------------------|\n| `CurrentStatus` | The current status of the package. This includes the date and time this status became valid and any error states. |\n\n\nWe strongly recommend that your API also return the following information:\n\n| Recommended fields ||\n|-----------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| `DeliveredDate` | The day and time the package was delivered (if it has been delivered). |\n| `PromisedDate` | The date the package is expected to be delivered. |\n| `TrackingNumber` | The tracking number for the package. |\n| `TrackingURL` | The website URL that a user can visit to view package tracking information and possible additional details. |\n| `SupportPhoneNumbers` | A list of support phone numbers available per region. |\n| `TransitEvents` | The set of events that denote when a package makes interim progress on its journey to the recipient, including the Day, Time, City, State, and Country (where applicable). |\n| `CreateDate` | The day and time the tracking number was created. |\n| `PickupDate` | The date the package was picked up by the carrier. |\n| `TimestampEvent` | The timestamp of an event associated with a given package. |\n| `LocationEvent` | The location of an event associated with a given package. |\n| `CanReschedule` | Whether this package can be re-scheduled. |\n\n\nWe don't accept the following information:\n\n- Any personal data about the recipient or sender of the package.\n- Any geographical information about the recipient or sender of the package.\n\nExpress interest\n----------------\n\n\nInterested in participating in the Package tracking Early Adopters Program?\n[Fill out the form](https://docs.google.com/forms/d/e/1FAIpQLSeHkDALO5vJg1l4GaUkkBzxeqDtkJukJokBBOtbmlH9Vk9M_w/viewform)."]]
