rocket
Conheça
a
API Merchant
– a sucessora oficial da API Content for Shopping.
update
Fique por dentro
dos novos recursos, correções de bugs e atualizações da API Merchant.
add_alert
Observação: a API Content for Shopping será desativada em 18 de agosto de 2026.
Suporte
Mantenha tudo organizado com as coleções
Salve e categorize o conteúdo com base nas suas preferências.
Para todas as dúvidas de suporte, use nosso
novo formulário de contato. Daqui
em diante, esse será o único caminho de suporte disponível.
Nesta página, detalhamos vários contatos de suporte.
Equipe da API Content
Entre em contato com a equipe de suporte da API Content for Shopping para receber ajuda técnica.
Entrar em contato com o suporte
A equipe da API Content oferece suporte por e-mail de segunda a sexta-feira. Você pode esperar um tempo de resposta inicial de 24 horas.
As respostas a perguntas não relacionadas a APIs sobre o Merchant Center estão disponíveis na Central de Ajuda do Merchant Center.
Outros recursos
Google Ads
Para informações gerais e saber mais sobre a API Google Ads, acesse o site para desenvolvedores ou o fórum da API.
Site para desenvolvedores da API Google Ads
Fórum da API Google Ads
Solicitar dados relacionados à sua conta empresarial
Se tiver dúvidas sobre os dados disponíveis ou como acessá-los, preencha este formulário.
Exceto em caso de indicação contrária, o conteúdo desta página é licenciado de acordo com a Licença de atribuição 4.0 do Creative Commons, e as amostras de código são licenciadas de acordo com a Licença Apache 2.0. Para mais detalhes, consulte as políticas do site do Google Developers. Java é uma marca registrada da Oracle e/ou afiliadas.
Última atualização 2025-08-29 UTC.
[null,null,["Última atualização 2025-08-29 UTC."],[[["\u003cp\u003eAs of June 10, 2024, all Content API for Shopping support inquiries should be directed to the new Contact Us form, replacing the previous email and forum channels.\u003c/p\u003e\n"],["\u003cp\u003eThe Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping.\u003c/p\u003e\n"],["\u003cp\u003eFor general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum.\u003c/p\u003e\n"],["\u003cp\u003eAdditional resources include troubleshooting guides for common errors, API diagnostics, a status dashboard, and best practices for storebuilders.\u003c/p\u003e\n"],["\u003cp\u003eBusinesses seeking information about their data or access methods can utilize a dedicated data request form.\u003c/p\u003e\n"]]],["Effective June 10, 2024, support for the Content API for Shopping transitions to a new contact form, replacing the previous email and forum support channels. For technical support, utilize the provided contact form. The team offers support Monday to Friday, with a 24-hour initial response time. For Merchant Center queries, refer to the Merchant Center Help Center. Resources for error troubleshooting and API diagnostics are available. For Google Ads, visit the provided developer site and forum. A form is available for data access inquiries.\n"],null,["# Support\n\n| **Note:** Effective June 10, 2024, the Content API for Shopping support email address and the forum have been deprecated. For all support inquiries, use our new [Contact Us form](https://support.google.com/merchants/contact/shopping_api_support_form). Going forward, this will be the only support path available.\n\nThis support page provides several support contacts.\n\nContent API Team\n----------------\n\nContact the Content API for Shopping support team for technical support.\n\n\n[Contact support](https://support.google.com/merchants/contact/shopping_api_support_form)\n\nContent API team offers email-based support from Monday to Friday. You can\nexpect a 24 hour turnaround time for the initial reply.\n\nAnswers to non-API questions about Merchant Center can be found in the [Merchant\nCenter Help Center](https://support.google.com/merchants/).\n\nAdditional resources\n--------------------\n\n- To investigate the most common errors, see [common errors](https://developers.google.com/shopping-content/v2/how-tos/common-errors).\n\n- If you're having issues with the Content API, check the [Merchant Center\n status dashboard](https://merchants.google.com/status) for outages.\n\n- You can check the API activity for your Merchant Center account on the API\n diagnostics page. [Learn how to debug API errors using API Diagnostics](https://support.google.com/merchants/answer/2467990).\n\n- Visit the [Storebuilder Blueprint](https://developers.google.com/merchant/storebuilder/online) to learn about\n integration best practices for storebuilders.\n\nGoogle Ads\n----------\n\nFor general information and to learn more about the Google Ads API, visit the\nGoogle Ads API developer site or the Google Ads API forum.\n\n\n[Google Ads API developer site](https://developers.google.com/google-ads/api/docs/start)\n\n\n[Google Ads API forum](https://groups.google.com/forum/#!forum/adwords-api)\n\nRequest data related to your business account\n---------------------------------------------\n\nFor any questions about the data available to you or how to access the data,\nfill this [form](//support.google.com/merchants/contact/ads_cps_shopping)."]]
