Questa pagina spiega come creare un componente aggiuntivo di Google Workspace che consente agli utenti di Documenti Google di creare risorse, ad esempio una richiesta di assistenza o un'attività di progetto, in un servizio di terze parti dall'interno di Documenti Google.
Con un componente aggiuntivo di Google Workspace, puoi aggiungere il tuo servizio al menu @ in Documenti. Il componente aggiuntivo aggiunge voci di menu che consentono agli utenti di creare risorse nel tuo servizio tramite una finestra di dialogo del modulo in Documenti.
In che modo gli utenti creano le risorse
Per creare una risorsa nel tuo servizio da un documento di Documenti Google, gli utenti digitano @ in un documento e selezionano il servizio dal menu @:
Quando gli utenti digitano @ in un documento e selezionano il tuo servizio, presenti una scheda che include gli input del modulo necessari agli utenti per creare una risorsa. Dopo che l'utente ha inviato il modulo di creazione della risorsa, il componente aggiuntivo deve creare la risorsa nel servizio e generare un URL che rimanda alla risorsa.
Il componente aggiuntivo inserisce nel documento
un chip per la risorsa creata. Quando gli utenti tengono premuto il puntatore su questo chip, viene richiamato l'attivatore di anteprima del link associato del componente aggiuntivo. Assicurati che i chip di inserimento del componente aggiuntivo con pattern di link siano supportati dai tuoi attivatori di anteprima dei link.
Prerequisiti
Apps Script
Un componente aggiuntivo di Google Workspace che supporta le anteprime dei link per i pattern dei link delle risorse create dagli utenti. Per creare un
componente aggiuntivo con le anteprime dei link, consulta
Visualizzare l'anteprima dei link con smart chip.
Node.js
Un componente aggiuntivo di Google Workspace che supporta le anteprime dei link per i pattern dei link delle risorse create dagli utenti. Per creare un
componente aggiuntivo con le anteprime dei link, consulta
Visualizzare l'anteprima dei link con smart chip.
Python
Un componente aggiuntivo di Google Workspace che supporta le anteprime dei link per i pattern dei link delle risorse create dagli utenti. Per creare un
componente aggiuntivo con le anteprime dei link, consulta
Visualizzare l'anteprima dei link con smart chip.
Java
Un componente aggiuntivo di Google Workspace che supporta le anteprime dei link per i pattern dei link delle risorse create dagli utenti. Per creare un
componente aggiuntivo con le anteprime dei link, consulta
Visualizzare l'anteprima dei link con smart chip.
Configura la creazione di risorse per il componente aggiuntivo
Questa sezione spiega come configurare la creazione di risorse per il componente aggiuntivo, che include i seguenti passaggi:
Crea le schede del modulo necessarie agli utenti per creare le risorse all'interno del tuo servizio.
Gestisci gli invii di moduli in modo che la funzione che crea la risorsa venga eseguita quando gli utenti inviano il modulo.
Configura la creazione di risorse
Per configurare la creazione delle risorse, specifica le sezioni e i campi seguenti nella risorsa di deployment o nel file manifest del componente aggiuntivo:
Nella sezione addOns nel campo docs, implementa l'attivatore createActionTriggers che includa un runFunction. Devi definire questa funzione nella sezione seguente, Creare le schede del modulo.
Nel campo oauthScopes, aggiungi l'ambito
https://www.googleapis.com/auth/workspace.linkcreate in modo che gli utenti possano
autorizzare il componente aggiuntivo a creare risorse.
In particolare, questo ambito consente al componente aggiuntivo di leggere le informazioni inviate dagli utenti al modulo di creazione della risorsa e inserire uno smart chip nel documento in base a queste informazioni.
Ad esempio, consulta la sezione addons di una risorsa di deployment in cui viene configurata la creazione delle risorse per il seguente servizio di richiesta di assistenza:
Nell'esempio, il componente aggiuntivo di Google Workspace consente agli utenti di creare richieste di assistenza.
Ogni trigger createActionTriggers deve avere i seguenti campi:
Un ID univoco
Un'etichetta di testo che viene visualizzata nel menu @ di Documenti
Un URL del logo che rimanda a un'icona visualizzata accanto al testo dell'etichetta nel menu @
Una funzione di callback che fa riferimento
a una funzione Apps Script o a un endpoint HTTP
Crea le schede del modulo
Per creare risorse nel tuo servizio dal menu Documenti @, devi implementare qualsiasi funzione specificata nell'oggetto createActionTriggers.
Quando un utente interagisce con una delle voci di menu, si attiva l'attivatore createActionTriggers corrispondente e la relativa funzione di callback presenta una scheda con gli input del modulo per la creazione della risorsa.
Azioni e elementi supportati
Per creare l'interfaccia della scheda, puoi utilizzare i widget per visualizzare le informazioni e gli input necessari agli utenti per creare la risorsa. La maggior parte delle azioni e dei widget dei componenti aggiuntivi di Google Workspace è supportata con le seguenti eccezioni:
I piè di pagina delle schede non sono supportati.
Le notifiche non sono supportate.
Per le navigazioni è supportata solo la navigazione updateCard.
Esempio di scheda con input di modulo
L'esempio seguente mostra una funzione di callback di Apps Script che mostra una scheda quando un utente seleziona Crea richiesta di assistenza dal menu @:
/**
* Produces a support case creation form.
*
* @param event The event object.
* @param errors A map of per-field error messages.
* @param isUpdate Whether to return the form as an update card navigation.
* @return The resulting card or action response.
*/
JsonObject createCaseInputCard(JsonObject event, Map<String, String> errors, boolean isUpdate) {
JsonObject cardHeader = new JsonObject();
cardHeader.add("title", new JsonPrimitive("Create a support case"));
JsonObject cardSectionTextInput1 = new JsonObject();
cardSectionTextInput1.add("name", new JsonPrimitive("name"));
cardSectionTextInput1.add("label", new JsonPrimitive("Name"));
JsonObject cardSectionTextInput1Widget = new JsonObject();
cardSectionTextInput1Widget.add("textInput", cardSectionTextInput1);
JsonObject cardSectionTextInput2 = new JsonObject();
cardSectionTextInput2.add("name", new JsonPrimitive("description"));
cardSectionTextInput2.add("label", new JsonPrimitive("Description"));
cardSectionTextInput2.add("type", new JsonPrimitive("MULTIPLE_LINE"));
JsonObject cardSectionTextInput2Widget = new JsonObject();
cardSectionTextInput2Widget.add("textInput", cardSectionTextInput2);
JsonObject cardSectionSelectionInput1ItemsItem1 = new JsonObject();
cardSectionSelectionInput1ItemsItem1.add("text", new JsonPrimitive("P0"));
cardSectionSelectionInput1ItemsItem1.add("value", new JsonPrimitive("P0"));
JsonObject cardSectionSelectionInput1ItemsItem2 = new JsonObject();
cardSectionSelectionInput1ItemsItem2.add("text", new JsonPrimitive("P1"));
cardSectionSelectionInput1ItemsItem2.add("value", new JsonPrimitive("P1"));
JsonObject cardSectionSelectionInput1ItemsItem3 = new JsonObject();
cardSectionSelectionInput1ItemsItem3.add("text", new JsonPrimitive("P2"));
cardSectionSelectionInput1ItemsItem3.add("value", new JsonPrimitive("P2"));
JsonObject cardSectionSelectionInput1ItemsItem4 = new JsonObject();
cardSectionSelectionInput1ItemsItem4.add("text", new JsonPrimitive("P3"));
cardSectionSelectionInput1ItemsItem4.add("value", new JsonPrimitive("P3"));
JsonArray cardSectionSelectionInput1Items = new JsonArray();
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem1);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem2);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem3);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem4);
JsonObject cardSectionSelectionInput1 = new JsonObject();
cardSectionSelectionInput1.add("name", new JsonPrimitive("priority"));
cardSectionSelectionInput1.add("label", new JsonPrimitive("Priority"));
cardSectionSelectionInput1.add("type", new JsonPrimitive("DROPDOWN"));
cardSectionSelectionInput1.add("items", cardSectionSelectionInput1Items);
JsonObject cardSectionSelectionInput1Widget = new JsonObject();
cardSectionSelectionInput1Widget.add("selectionInput", cardSectionSelectionInput1);
JsonObject cardSectionSelectionInput2ItemsItem = new JsonObject();
cardSectionSelectionInput2ItemsItem.add("text", new JsonPrimitive("Blocks a critical customer operation"));
cardSectionSelectionInput2ItemsItem.add("value", new JsonPrimitive("Blocks a critical customer operation"));
JsonArray cardSectionSelectionInput2Items = new JsonArray();
cardSectionSelectionInput2Items.add(cardSectionSelectionInput2ItemsItem);
JsonObject cardSectionSelectionInput2 = new JsonObject();
cardSectionSelectionInput2.add("name", new JsonPrimitive("impact"));
cardSectionSelectionInput2.add("label", new JsonPrimitive("Impact"));
cardSectionSelectionInput2.add("items", cardSectionSelectionInput2Items);
JsonObject cardSectionSelectionInput2Widget = new JsonObject();
cardSectionSelectionInput2Widget.add("selectionInput", cardSectionSelectionInput2);
JsonObject cardSectionButtonListButtonActionParametersParameter = new JsonObject();
cardSectionButtonListButtonActionParametersParameter.add("key", new JsonPrimitive("submitCaseCreationForm"));
cardSectionButtonListButtonActionParametersParameter.add("value", new JsonPrimitive(true));
JsonArray cardSectionButtonListButtonActionParameters = new JsonArray();
cardSectionButtonListButtonActionParameters.add(cardSectionButtonListButtonActionParametersParameter);
JsonObject cardSectionButtonListButtonAction = new JsonObject();
cardSectionButtonListButtonAction.add("function", new JsonPrimitive(System.getenv().get("URL")));
cardSectionButtonListButtonAction.add("parameters", cardSectionButtonListButtonActionParameters);
cardSectionButtonListButtonAction.add("persistValues", new JsonPrimitive(true));
JsonObject cardSectionButtonListButtonOnCLick = new JsonObject();
cardSectionButtonListButtonOnCLick.add("action", cardSectionButtonListButtonAction);
JsonObject cardSectionButtonListButton = new JsonObject();
cardSectionButtonListButton.add("text", new JsonPrimitive("Create"));
cardSectionButtonListButton.add("onClick", cardSectionButtonListButtonOnCLick);
JsonArray cardSectionButtonListButtons = new JsonArray();
cardSectionButtonListButtons.add(cardSectionButtonListButton);
JsonObject cardSectionButtonList = new JsonObject();
cardSectionButtonList.add("buttons", cardSectionButtonListButtons);
JsonObject cardSectionButtonListWidget = new JsonObject();
cardSectionButtonListWidget.add("buttonList", cardSectionButtonList);
// Builds the form inputs with error texts for invalid values.
JsonArray cardSection = new JsonArray();
if (errors.containsKey("name")) {
cardSection.add(createErrorTextParagraph(errors.get("name").toString()));
}
cardSection.add(cardSectionTextInput1Widget);
if (errors.containsKey("description")) {
cardSection.add(createErrorTextParagraph(errors.get("description").toString()));
}
cardSection.add(cardSectionTextInput2Widget);
if (errors.containsKey("priority")) {
cardSection.add(createErrorTextParagraph(errors.get("priority").toString()));
}
cardSection.add(cardSectionSelectionInput1Widget);
if (errors.containsKey("impact")) {
cardSection.add(createErrorTextParagraph(errors.get("impact").toString()));
}
cardSection.add(cardSectionSelectionInput2Widget);
cardSection.add(cardSectionButtonListWidget);
JsonObject cardSectionWidgets = new JsonObject();
cardSectionWidgets.add("widgets", cardSection);
JsonArray sections = new JsonArray();
sections.add(cardSectionWidgets);
JsonObject card = new JsonObject();
card.add("header", cardHeader);
card.add("sections", sections);
JsonObject navigation = new JsonObject();
if (isUpdate) {
navigation.add("updateCard", card);
} else {
navigation.add("pushCard", card);
}
JsonArray navigations = new JsonArray();
navigations.add(navigation);
JsonObject action = new JsonObject();
action.add("navigations", navigations);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
if (!isUpdate) {
return renderActions;
}
JsonObject update = new JsonObject();
update.add("renderActions", renderActions);
return update;
}
La funzione createCaseInputCard esegue il rendering della seguente scheda:
La scheda include input di testo, un menu a discesa e una casella di controllo. Presenta inoltre un pulsante di testo con un'azioneonClick che esegue un'altra funzione per gestire l'invio del modulo di creazione.
Dopo che l'utente ha compilato il modulo e ha fatto clic su Crea, il componente aggiuntivo invia gli input del modulo alla funzione di azione onClick, denominata submitCaseCreationForm nel nostro esempio, e a questo punto il componente aggiuntivo può convalidare gli input e utilizzarli per creare la risorsa nel servizio di terze parti.
Gestire l'invio di moduli
Dopo che un utente invia il modulo di creazione, viene eseguita la funzione associata all'azione onClick. Per un'esperienza utente ideale, il componente aggiuntivo deve gestire sia gli invii di moduli andati a buon fine sia quelli errati.
Gestire la creazione riuscita delle risorse
La funzione onClick del componente aggiuntivo dovrebbe creare la risorsa nel servizio di terze parti e generare un URL che rimanda a questa risorsa.
Per comunicare l'URL della risorsa a Documenti per la creazione del chip, la funzione onClick deve restituire un SubmitFormResponse con un array di un elemento in renderActions.action.links che rimanda a un link. Il titolo del link deve rappresentare il titolo della risorsa creata e l'URL deve rimandare a quella risorsa.
L'esempio seguente mostra un valore SubmitFormResponse per una risorsa creata:
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
def create_link_render_action(title, url):
"""Returns a submit form response that inserts a link into the document.
Args:
title: The title of the link to insert.
url: The URL of the link to insert.
Returns:
The resulting submit form response.
"""
return {
"renderActions": {
"action": {
"links": [{
"title": title,
"url": url
}]
}
}
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param title The title of the link to insert.
* @param url The URL of the link to insert.
* @return The resulting submit form response.
*/
JsonObject createLinkRenderAction(String title, String url) {
JsonObject link = new JsonObject();
link.add("title", new JsonPrimitive(title));
link.add("url", new JsonPrimitive(url));
JsonArray links = new JsonArray();
links.add(link);
JsonObject action = new JsonObject();
action.add("links", links);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
JsonObject linkRenderAction = new JsonObject();
linkRenderAction.add("renderActions", renderActions);
return linkRenderAction;
}
Dopo aver restituito SubmitFormResponse, la finestra di dialogo modale si chiude e il componente aggiuntivo inserisce un chip nel documento.
Quando gli utenti tengono premuto il puntatore su questo chip, richiama l'attivatore di anteprima del link associato. Assicurati che il componente aggiuntivo non inserisca chip con pattern di link non supportati dagli attivatori anteprima dei link.
Gestire gli errori
Se un utente cerca di inviare un modulo con campi non validi, anziché restituire un elemento SubmitFormResponse con un link, il componente aggiuntivo dovrebbe restituire un'azione di rendering che mostra un errore utilizzando una navigazione updateCard.
Ciò consente all'utente di vedere cosa
ha sbagliato e di riprovare. Consulta updateCard(card) per Apps Script e updateCard per altri runtime. Le notifiche e la navigazione tra pushCard non sono supportate.
Esempio di gestione degli errori
L'esempio seguente mostra il codice richiamato quando un utente invia il modulo. Se gli input non sono validi, la scheda si aggiorna e mostra messaggi di errore. Se gli input sono validi, il componente aggiuntivo restituisce un SubmitFormResponse con un collegamento alla risorsa creata.
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.formInput.name,
description: event.formInput.description,
priority: event.formInput.priority,
impact: !!event.formInput.impact,
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = 'https://example.com/support/cases/?' + generateQuery(caseDetails);
return createLinkRenderAction(title, url);
}
}
/**
* Build a query path with URL parameters.
*
* @param {!Map} parameters A map with the URL parameters.
* @return {!string} The resulting query path.
*/
function generateQuery(parameters) {
return Object.entries(parameters).flatMap(([k, v]) =>
Array.isArray(v) ? v.map(e => `${k}=${encodeURIComponent(e)}`) : `${k}=${encodeURIComponent(v)}`
).join("&");
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.commonEventObject.formInputs?.name?.stringInputs?.value[0],
description: event.commonEventObject.formInputs?.description?.stringInputs?.value[0],
priority: event.commonEventObject.formInputs?.priority?.stringInputs?.value[0],
impact: !!event.commonEventObject.formInputs?.impact?.stringInputs?.value[0],
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = new URL('https://example.com/support/cases/');
for (const [key, value] of Object.entries(caseDetails)) {
url.searchParams.append(key, value);
}
return createLinkRenderAction(title, url.href);
}
}
def submit_case_creation_form(event):
"""Submits the creation form.
If valid, returns a render action that inserts a new link
into the document. If invalid, returns an update card navigation that
re-renders the creation form with error messages.
Args:
event: The event object with form input values.
Returns:
The resulting response.
"""
formInputs = event["commonEventObject"]["formInputs"] if "formInputs" in event["commonEventObject"] else None
case_details = {
"name": None,
"description": None,
"priority": None,
"impact": None,
}
if formInputs is not None:
case_details["name"] = formInputs["name"]["stringInputs"]["value"][0] if "name" in formInputs else None
case_details["description"] = formInputs["description"]["stringInputs"]["value"][0] if "description" in formInputs else None
case_details["priority"] = formInputs["priority"]["stringInputs"]["value"][0] if "priority" in formInputs else None
case_details["impact"] = formInputs["impact"]["stringInputs"]["value"][0] if "impact" in formInputs else False
errors = validate_form_inputs(case_details)
if len(errors) > 0:
return create_case_input_card(event, errors, True) # Update mode
else:
title = f'Case {case_details["name"]}'
# Adds the case details as parameters to the generated link URL.
url = "https://example.com/support/cases/?" + urlencode(case_details)
return create_link_render_action(title, url)
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param event The event object with form input values.
* @return The resulting response.
*/
JsonObject submitCaseCreationForm(JsonObject event) throws Exception {
JsonObject formInputs = event.getAsJsonObject("commonEventObject").getAsJsonObject("formInputs");
Map<String, String> caseDetails = new HashMap<String, String>();
if (formInputs != null) {
if (formInputs.has("name")) {
caseDetails.put("name", formInputs.getAsJsonObject("name").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("description")) {
caseDetails.put("description", formInputs.getAsJsonObject("description").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("priority")) {
caseDetails.put("priority", formInputs.getAsJsonObject("priority").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("impact")) {
caseDetails.put("impact", formInputs.getAsJsonObject("impact").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
}
Map<String, String> errors = validateFormInputs(caseDetails);
if (errors.size() > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
String title = String.format("Case %s", caseDetails.get("name"));
// Adds the case details as parameters to the generated link URL.
URIBuilder uriBuilder = new URIBuilder("https://example.com/support/cases/");
for (String caseDetailKey : caseDetails.keySet()) {
uriBuilder.addParameter(caseDetailKey, caseDetails.get(caseDetailKey));
}
return createLinkRenderAction(title, uriBuilder.build().toURL().toString());
}
}
Il seguente esempio di codice convalida gli input del modulo e crea messaggi di errore per gli input non validi:
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (!caseDetails.name) {
errors.name = 'You must provide a name';
}
if (!caseDetails.description) {
errors.description = 'You must provide a description';
}
if (!caseDetails.priority) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && caseDetails.priority !== 'P0' && caseDetails.priority !== 'P1') {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return CardService.newTextParagraph()
.setText('<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>');
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (caseDetails.name === undefined) {
errors.name = 'You must provide a name';
}
if (caseDetails.description === undefined) {
errors.description = 'You must provide a description';
}
if (caseDetails.priority === undefined) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && !(['P0', 'P1']).includes(caseDetails.priority)) {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return {
textParagraph: {
text: '<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>'
}
}
}
def validate_form_inputs(case_details):
"""Validates case creation form input values.
Args:
case_details: The values of each form input submitted by the user.
Returns:
A dict from field name to error message. An empty object represents a valid form submission.
"""
errors = {}
if case_details["name"] is None:
errors["name"] = "You must provide a name"
if case_details["description"] is None:
errors["description"] = "You must provide a description"
if case_details["priority"] is None:
errors["priority"] = "You must provide a priority"
if case_details["impact"] is not None and case_details["priority"] not in ['P0', 'P1']:
errors["impact"] = "If an issue blocks a critical customer operation, priority must be P0 or P1"
return errors
def create_error_text_paragraph(error_message):
"""Returns a text paragraph with red text indicating a form field validation error.
Args:
error_essage: A description of input value error.
Returns:
The resulting text paragraph.
"""
return {
"textParagraph": {
"text": '<font color=\"#BA0300\"><b>Error:</b> ' + error_message + '</font>'
}
}
/**
* Validates case creation form input values.
*
* @param caseDetails The values of each form input submitted by the user.
* @return A map from field name to error message. An empty object
* represents a valid form submission.
*/
Map<String, String> validateFormInputs(Map<String, String> caseDetails) {
Map<String, String> errors = new HashMap<String, String>();
if (!caseDetails.containsKey("name")) {
errors.put("name", "You must provide a name");
}
if (!caseDetails.containsKey("description")) {
errors.put("description", "You must provide a description");
}
if (!caseDetails.containsKey("priority")) {
errors.put("priority", "You must provide a priority");
}
if (caseDetails.containsKey("impact") && !Arrays.asList(new String[]{"P0", "P1"}).contains(caseDetails.get("priority"))) {
errors.put("impact", "If an issue blocks a critical customer operation, priority must be P0 or P1");
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param errorMessage A description of input value error.
* @return The resulting text paragraph.
*/
JsonObject createErrorTextParagraph(String errorMessage) {
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive("<font color=\"#BA0300\"><b>Error:</b> " + errorMessage + "</font>"));
JsonObject textParagraphWidget = new JsonObject();
textParagraphWidget.add("textParagraph", textParagraph);
return textParagraphWidget;
}
Esempio completo: componente aggiuntivo della richiesta di assistenza
L'esempio seguente mostra un componente aggiuntivo di Google Workspace che mostra in anteprima i link alle richieste di assistenza di un'azienda e consente agli utenti di creare richieste di assistenza dall'interno di Documenti Google.
Nell'esempio:
Genera una scheda con campi del modulo per creare una richiesta di assistenza dal menu Documenti @.
Convalida gli input del modulo e restituisce messaggi di errore per gli input non validi.
Inserisce il nome e il link della richiesta di assistenza creata nel documento di Documenti come smart chip.
Visualizza in anteprima il link alla richiesta di assistenza, ad esempio https://www.example.com/support/cases/1234. Lo smart chip mostra un'icona, mentre la scheda di anteprima include il nome della richiesta, la priorità e la descrizione.
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* Entry point for a support case link preview.
*
* @param {!Object} event The event object.
* @return {!Card} The resulting preview link card.
*/
function caseLinkPreview(event) {
// If the event object URL matches a specified pattern for support case links.
if (event.docs.matchedUrl.url) {
// Uses the event object to parse the URL and identify the case details.
const caseDetails = parseQuery(event.docs.matchedUrl.url);
// Builds a preview card with the case name, and description
const caseHeader = CardService.newCardHeader()
.setTitle(`Case ${caseDetails["name"][0]}`);
const caseDescription = CardService.newTextParagraph()
.setText(caseDetails["description"][0]);
// Returns the card.
// Uses the text from the card's header for the title of the smart chip.
return CardService.newCardBuilder()
.setHeader(caseHeader)
.addSection(CardService.newCardSection().addWidget(caseDescription))
.build();
}
}
/**
* Extracts the URL parameters from the given URL.
*
* @param {!string} url The URL to parse.
* @return {!Map} A map with the extracted URL parameters.
*/
function parseQuery(url) {
const query = url.split("?")[1];
if (query) {
return query.split("&")
.reduce(function(o, e) {
var temp = e.split("=");
var key = temp[0].trim();
var value = temp[1].trim();
value = isNaN(value) ? value : Number(value);
if (o[key]) {
o[key].push(value);
} else {
o[key] = [value];
}
return o;
}, {});
}
return null;
}
/**
* Produces a support case creation form card.
*
* @param {!Object} event The event object.
* @param {!Object=} errors An optional map of per-field error messages.
* @param {boolean} isUpdate Whether to return the form as an update card navigation.
* @return {!Card|!ActionResponse} The resulting card or action response.
*/
function createCaseInputCard(event, errors, isUpdate) {
const cardHeader = CardService.newCardHeader()
.setTitle('Create a support case')
const cardSectionTextInput1 = CardService.newTextInput()
.setFieldName('name')
.setTitle('Name')
.setMultiline(false);
const cardSectionTextInput2 = CardService.newTextInput()
.setFieldName('description')
.setTitle('Description')
.setMultiline(true);
const cardSectionSelectionInput1 = CardService.newSelectionInput()
.setFieldName('priority')
.setTitle('Priority')
.setType(CardService.SelectionInputType.DROPDOWN)
.addItem('P0', 'P0', false)
.addItem('P1', 'P1', false)
.addItem('P2', 'P2', false)
.addItem('P3', 'P3', false);
const cardSectionSelectionInput2 = CardService.newSelectionInput()
.setFieldName('impact')
.setTitle('Impact')
.setType(CardService.SelectionInputType.CHECK_BOX)
.addItem('Blocks a critical customer operation', 'Blocks a critical customer operation', false);
const cardSectionButtonListButtonAction = CardService.newAction()
.setPersistValues(true)
.setFunctionName('submitCaseCreationForm')
.setParameters({});
const cardSectionButtonListButton = CardService.newTextButton()
.setText('Create')
.setTextButtonStyle(CardService.TextButtonStyle.TEXT)
.setOnClickAction(cardSectionButtonListButtonAction);
const cardSectionButtonList = CardService.newButtonSet()
.addButton(cardSectionButtonListButton);
// Builds the form inputs with error texts for invalid values.
const cardSection = CardService.newCardSection();
if (errors?.name) {
cardSection.addWidget(createErrorTextParagraph(errors.name));
}
cardSection.addWidget(cardSectionTextInput1);
if (errors?.description) {
cardSection.addWidget(createErrorTextParagraph(errors.description));
}
cardSection.addWidget(cardSectionTextInput2);
if (errors?.priority) {
cardSection.addWidget(createErrorTextParagraph(errors.priority));
}
cardSection.addWidget(cardSectionSelectionInput1);
if (errors?.impact) {
cardSection.addWidget(createErrorTextParagraph(errors.impact));
}
cardSection.addWidget(cardSectionSelectionInput2);
cardSection.addWidget(cardSectionButtonList);
const card = CardService.newCardBuilder()
.setHeader(cardHeader)
.addSection(cardSection)
.build();
if (isUpdate) {
return CardService.newActionResponseBuilder()
.setNavigation(CardService.newNavigation().updateCard(card))
.build();
} else {
return card;
}
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.formInput.name,
description: event.formInput.description,
priority: event.formInput.priority,
impact: !!event.formInput.impact,
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = 'https://example.com/support/cases/?' + generateQuery(caseDetails);
return createLinkRenderAction(title, url);
}
}
/**
* Build a query path with URL parameters.
*
* @param {!Map} parameters A map with the URL parameters.
* @return {!string} The resulting query path.
*/
function generateQuery(parameters) {
return Object.entries(parameters).flatMap(([k, v]) =>
Array.isArray(v) ? v.map(e => `${k}=${encodeURIComponent(e)}`) : `${k}=${encodeURIComponent(v)}`
).join("&");
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (!caseDetails.name) {
errors.name = 'You must provide a name';
}
if (!caseDetails.description) {
errors.description = 'You must provide a description';
}
if (!caseDetails.priority) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && caseDetails.priority !== 'P0' && caseDetails.priority !== 'P1') {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return CardService.newTextParagraph()
.setText('<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>');
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* Responds to any HTTP request related to link previews.
*
* @param {Object} req An HTTP request context.
* @param {Object} res An HTTP response context.
*/
exports.createLinkPreview = (req, res) => {
const event = req.body;
if (event.docs.matchedUrl.url) {
const url = event.docs.matchedUrl.url;
const parsedUrl = new URL(url);
// If the event object URL matches a specified pattern for preview links.
if (parsedUrl.hostname === 'example.com') {
if (parsedUrl.pathname.startsWith('/support/cases/')) {
return res.json(caseLinkPreview(parsedUrl));
}
}
}
};
/**
*
* A support case link preview.
*
* @param {!URL} url The event object.
* @return {!Card} The resulting preview link card.
*/
function caseLinkPreview(url) {
// Builds a preview card with the case name, and description
// Uses the text from the card's header for the title of the smart chip.
// Parses the URL and identify the case details.
const name = `Case ${url.searchParams.get("name")}`;
return {
action: {
linkPreview: {
title: name,
previewCard: {
header: {
title: name
},
sections: [{
widgets: [{
textParagraph: {
text: url.searchParams.get("description")
}
}]
}]
}
}
}
};
}
/**
* Responds to any HTTP request related to 3P resource creations.
*
* @param {Object} req An HTTP request context.
* @param {Object} res An HTTP response context.
*/
exports.create3pResources = (req, res) => {
const event = req.body;
if (event.commonEventObject.parameters?.submitCaseCreationForm) {
res.json(submitCaseCreationForm(event));
} else {
res.json(createCaseInputCard(event));
}
};
/**
* Produces a support case creation form card.
*
* @param {!Object} event The event object.
* @param {!Object=} errors An optional map of per-field error messages.
* @param {boolean} isUpdate Whether to return the form as an update card navigation.
* @return {!Card|!ActionResponse} The resulting card or action response.
*/
function createCaseInputCard(event, errors, isUpdate) {
const cardHeader1 = {
title: "Create a support case"
};
const cardSection1TextInput1 = {
textInput: {
name: "name",
label: "Name"
}
};
const cardSection1TextInput2 = {
textInput: {
name: "description",
label: "Description",
type: "MULTIPLE_LINE"
}
};
const cardSection1SelectionInput1 = {
selectionInput: {
name: "priority",
label: "Priority",
type: "DROPDOWN",
items: [{
text: "P0",
value: "P0"
}, {
text: "P1",
value: "P1"
}, {
text: "P2",
value: "P2"
}, {
text: "P3",
value: "P3"
}]
}
};
const cardSection1SelectionInput2 = {
selectionInput: {
name: "impact",
label: "Impact",
items: [{
text: "Blocks a critical customer operation",
value: "Blocks a critical customer operation"
}]
}
};
const cardSection1ButtonList1Button1Action1 = {
function: process.env.URL,
parameters: [
{
key: "submitCaseCreationForm",
value: true
}
],
persistValues: true
};
const cardSection1ButtonList1Button1 = {
text: "Create",
onClick: {
action: cardSection1ButtonList1Button1Action1
}
};
const cardSection1ButtonList1 = {
buttonList: {
buttons: [cardSection1ButtonList1Button1]
}
};
// Builds the creation form and adds error text for invalid inputs.
const cardSection1 = [];
if (errors?.name) {
cardSection1.push(createErrorTextParagraph(errors.name));
}
cardSection1.push(cardSection1TextInput1);
if (errors?.description) {
cardSection1.push(createErrorTextParagraph(errors.description));
}
cardSection1.push(cardSection1TextInput2);
if (errors?.priority) {
cardSection1.push(createErrorTextParagraph(errors.priority));
}
cardSection1.push(cardSection1SelectionInput1);
if (errors?.impact) {
cardSection1.push(createErrorTextParagraph(errors.impact));
}
cardSection1.push(cardSection1SelectionInput2);
cardSection1.push(cardSection1ButtonList1);
const card = {
header: cardHeader1,
sections: [{
widgets: cardSection1
}]
};
if (isUpdate) {
return {
renderActions: {
action: {
navigations: [{
updateCard: card
}]
}
}
};
} else {
return {
action: {
navigations: [{
pushCard: card
}]
}
};
}
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.commonEventObject.formInputs?.name?.stringInputs?.value[0],
description: event.commonEventObject.formInputs?.description?.stringInputs?.value[0],
priority: event.commonEventObject.formInputs?.priority?.stringInputs?.value[0],
impact: !!event.commonEventObject.formInputs?.impact?.stringInputs?.value[0],
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = new URL('https://example.com/support/cases/');
for (const [key, value] of Object.entries(caseDetails)) {
url.searchParams.append(key, value);
}
return createLinkRenderAction(title, url.href);
}
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (caseDetails.name === undefined) {
errors.name = 'You must provide a name';
}
if (caseDetails.description === undefined) {
errors.description = 'You must provide a description';
}
if (caseDetails.priority === undefined) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && !(['P0', 'P1']).includes(caseDetails.priority)) {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return {
textParagraph: {
text: '<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>'
}
}
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
# Copyright 2024 Google LLC
#
# Licensed under the Apache License, Version 2.0 (the "License")
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# https:#www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
from typing import Any, Mapping
from urllib.parse import urlencode
import os
import flask
import functions_framework
@functions_framework.http
def create_3p_resources(req: flask.Request):
"""Responds to any HTTP request related to 3P resource creations.
Args:
req: An HTTP request context.
Returns:
An HTTP response context.
"""
event = req.get_json(silent=True)
parameters = event["commonEventObject"]["parameters"] if "parameters" in event["commonEventObject"] else None
if parameters is not None and parameters["submitCaseCreationForm"]:
return submit_case_creation_form(event)
else:
return create_case_input_card(event)
def create_case_input_card(event, errors = {}, isUpdate = False):
"""Produces a support case creation form card.
Args:
event: The event object.
errors: An optional dict of per-field error messages.
isUpdate: Whether to return the form as an update card navigation.
Returns:
The resulting card or action response.
"""
card_header1 = {
"title": "Create a support case"
}
card_section1_text_input1 = {
"textInput": {
"name": "name",
"label": "Name"
}
}
card_section1_text_input2 = {
"textInput": {
"name": "description",
"label": "Description",
"type": "MULTIPLE_LINE"
}
}
card_section1_selection_input1 = {
"selectionInput": {
"name": "priority",
"label": "Priority",
"type": "DROPDOWN",
"items": [{
"text": "P0",
"value": "P0"
}, {
"text": "P1",
"value": "P1"
}, {
"text": "P2",
"value": "P2"
}, {
"text": "P3",
"value": "P3"
}]
}
}
card_section1_selection_input2 = {
"selectionInput": {
"name": "impact",
"label": "Impact",
"items": [{
"text": "Blocks a critical customer operation",
"value": "Blocks a critical customer operation"
}]
}
}
card_section1_button_list1_button1_action1 = {
"function": os.environ["URL"],
"parameters": [
{
"key": "submitCaseCreationForm",
"value": True
}
],
"persistValues": True
}
card_section1_button_list1_button1 = {
"text": "Create",
"onClick": {
"action": card_section1_button_list1_button1_action1
}
}
card_section1_button_list1 = {
"buttonList": {
"buttons": [card_section1_button_list1_button1]
}
}
# Builds the creation form and adds error text for invalid inputs.
card_section1 = []
if "name" in errors:
card_section1.append(create_error_text_paragraph(errors["name"]))
card_section1.append(card_section1_text_input1)
if "description" in errors:
card_section1.append(create_error_text_paragraph(errors["description"]))
card_section1.append(card_section1_text_input2)
if "priority" in errors:
card_section1.append(create_error_text_paragraph(errors["priority"]))
card_section1.append(card_section1_selection_input1)
if "impact" in errors:
card_section1.append(create_error_text_paragraph(errors["impact"]))
card_section1.append(card_section1_selection_input2)
card_section1.append(card_section1_button_list1)
card = {
"header": card_header1,
"sections": [{
"widgets": card_section1
}]
}
if isUpdate:
return {
"renderActions": {
"action": {
"navigations": [{
"updateCard": card
}]
}
}
}
else:
return {
"action": {
"navigations": [{
"pushCard": card
}]
}
}
def submit_case_creation_form(event):
"""Submits the creation form.
If valid, returns a render action that inserts a new link
into the document. If invalid, returns an update card navigation that
re-renders the creation form with error messages.
Args:
event: The event object with form input values.
Returns:
The resulting response.
"""
formInputs = event["commonEventObject"]["formInputs"] if "formInputs" in event["commonEventObject"] else None
case_details = {
"name": None,
"description": None,
"priority": None,
"impact": None,
}
if formInputs is not None:
case_details["name"] = formInputs["name"]["stringInputs"]["value"][0] if "name" in formInputs else None
case_details["description"] = formInputs["description"]["stringInputs"]["value"][0] if "description" in formInputs else None
case_details["priority"] = formInputs["priority"]["stringInputs"]["value"][0] if "priority" in formInputs else None
case_details["impact"] = formInputs["impact"]["stringInputs"]["value"][0] if "impact" in formInputs else False
errors = validate_form_inputs(case_details)
if len(errors) > 0:
return create_case_input_card(event, errors, True) # Update mode
else:
title = f'Case {case_details["name"]}'
# Adds the case details as parameters to the generated link URL.
url = "https://example.com/support/cases/?" + urlencode(case_details)
return create_link_render_action(title, url)
def validate_form_inputs(case_details):
"""Validates case creation form input values.
Args:
case_details: The values of each form input submitted by the user.
Returns:
A dict from field name to error message. An empty object represents a valid form submission.
"""
errors = {}
if case_details["name"] is None:
errors["name"] = "You must provide a name"
if case_details["description"] is None:
errors["description"] = "You must provide a description"
if case_details["priority"] is None:
errors["priority"] = "You must provide a priority"
if case_details["impact"] is not None and case_details["priority"] not in ['P0', 'P1']:
errors["impact"] = "If an issue blocks a critical customer operation, priority must be P0 or P1"
return errors
def create_error_text_paragraph(error_message):
"""Returns a text paragraph with red text indicating a form field validation error.
Args:
error_essage: A description of input value error.
Returns:
The resulting text paragraph.
"""
return {
"textParagraph": {
"text": '<font color=\"#BA0300\"><b>Error:</b> ' + error_message + '</font>'
}
}
def create_link_render_action(title, url):
"""Returns a submit form response that inserts a link into the document.
Args:
title: The title of the link to insert.
url: The URL of the link to insert.
Returns:
The resulting submit form response.
"""
return {
"renderActions": {
"action": {
"links": [{
"title": title,
"url": url
}]
}
}
}
Il seguente codice mostra come implementare un'anteprima del link per la risorsa creata:
# Copyright 2023 Google LLC
#
# Licensed under the Apache License, Version 2.0 (the "License")
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# https:#www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
from typing import Any, Mapping
from urllib.parse import urlparse, parse_qs
import flask
import functions_framework
@functions_framework.http
def create_link_preview(req: flask.Request):
"""Responds to any HTTP request related to link previews.
Args:
req: An HTTP request context.
Returns:
An HTTP response context.
"""
event = req.get_json(silent=True)
if event["docs"]["matchedUrl"]["url"]:
url = event["docs"]["matchedUrl"]["url"]
parsed_url = urlparse(url)
# If the event object URL matches a specified pattern for preview links.
if parsed_url.hostname == "example.com":
if parsed_url.path.startswith("/support/cases/"):
return case_link_preview(parsed_url)
return {}
def case_link_preview(url):
"""A support case link preview.
Args:
url: A matching URL.
Returns:
The resulting preview link card.
"""
# Parses the URL and identify the case details.
query_string = parse_qs(url.query)
name = f'Case {query_string["name"][0]}'
# Uses the text from the card's header for the title of the smart chip.
return {
"action": {
"linkPreview": {
"title": name,
"previewCard": {
"header": {
"title": name
},
"sections": [{
"widgets": [{
"textParagraph": {
"text": query_string["description"][0]
}
}]
}],
}
}
}
}
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
import java.util.Arrays;
import java.util.HashMap;
import java.util.Map;
import org.apache.http.client.utils.URIBuilder;
import com.google.cloud.functions.HttpFunction;
import com.google.cloud.functions.HttpRequest;
import com.google.cloud.functions.HttpResponse;
import com.google.gson.Gson;
import com.google.gson.JsonArray;
import com.google.gson.JsonObject;
import com.google.gson.JsonPrimitive;
public class Create3pResources implements HttpFunction {
private static final Gson gson = new Gson();
/**
* Responds to any HTTP request related to 3p resource creations.
*
* @param request An HTTP request context.
* @param response An HTTP response context.
*/
@Override
public void service(HttpRequest request, HttpResponse response) throws Exception {
JsonObject event = gson.fromJson(request.getReader(), JsonObject.class);
JsonObject parameters = event.getAsJsonObject("commonEventObject").getAsJsonObject("parameters");
if (parameters != null && parameters.has("submitCaseCreationForm") && parameters.get("submitCaseCreationForm").getAsBoolean()) {
response.getWriter().write(gson.toJson(submitCaseCreationForm(event)));
} else {
response.getWriter().write(gson.toJson(createCaseInputCard(event, new HashMap<String, String>(), false)));
}
}
/**
* Produces a support case creation form.
*
* @param event The event object.
* @param errors A map of per-field error messages.
* @param isUpdate Whether to return the form as an update card navigation.
* @return The resulting card or action response.
*/
JsonObject createCaseInputCard(JsonObject event, Map<String, String> errors, boolean isUpdate) {
JsonObject cardHeader = new JsonObject();
cardHeader.add("title", new JsonPrimitive("Create a support case"));
JsonObject cardSectionTextInput1 = new JsonObject();
cardSectionTextInput1.add("name", new JsonPrimitive("name"));
cardSectionTextInput1.add("label", new JsonPrimitive("Name"));
JsonObject cardSectionTextInput1Widget = new JsonObject();
cardSectionTextInput1Widget.add("textInput", cardSectionTextInput1);
JsonObject cardSectionTextInput2 = new JsonObject();
cardSectionTextInput2.add("name", new JsonPrimitive("description"));
cardSectionTextInput2.add("label", new JsonPrimitive("Description"));
cardSectionTextInput2.add("type", new JsonPrimitive("MULTIPLE_LINE"));
JsonObject cardSectionTextInput2Widget = new JsonObject();
cardSectionTextInput2Widget.add("textInput", cardSectionTextInput2);
JsonObject cardSectionSelectionInput1ItemsItem1 = new JsonObject();
cardSectionSelectionInput1ItemsItem1.add("text", new JsonPrimitive("P0"));
cardSectionSelectionInput1ItemsItem1.add("value", new JsonPrimitive("P0"));
JsonObject cardSectionSelectionInput1ItemsItem2 = new JsonObject();
cardSectionSelectionInput1ItemsItem2.add("text", new JsonPrimitive("P1"));
cardSectionSelectionInput1ItemsItem2.add("value", new JsonPrimitive("P1"));
JsonObject cardSectionSelectionInput1ItemsItem3 = new JsonObject();
cardSectionSelectionInput1ItemsItem3.add("text", new JsonPrimitive("P2"));
cardSectionSelectionInput1ItemsItem3.add("value", new JsonPrimitive("P2"));
JsonObject cardSectionSelectionInput1ItemsItem4 = new JsonObject();
cardSectionSelectionInput1ItemsItem4.add("text", new JsonPrimitive("P3"));
cardSectionSelectionInput1ItemsItem4.add("value", new JsonPrimitive("P3"));
JsonArray cardSectionSelectionInput1Items = new JsonArray();
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem1);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem2);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem3);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem4);
JsonObject cardSectionSelectionInput1 = new JsonObject();
cardSectionSelectionInput1.add("name", new JsonPrimitive("priority"));
cardSectionSelectionInput1.add("label", new JsonPrimitive("Priority"));
cardSectionSelectionInput1.add("type", new JsonPrimitive("DROPDOWN"));
cardSectionSelectionInput1.add("items", cardSectionSelectionInput1Items);
JsonObject cardSectionSelectionInput1Widget = new JsonObject();
cardSectionSelectionInput1Widget.add("selectionInput", cardSectionSelectionInput1);
JsonObject cardSectionSelectionInput2ItemsItem = new JsonObject();
cardSectionSelectionInput2ItemsItem.add("text", new JsonPrimitive("Blocks a critical customer operation"));
cardSectionSelectionInput2ItemsItem.add("value", new JsonPrimitive("Blocks a critical customer operation"));
JsonArray cardSectionSelectionInput2Items = new JsonArray();
cardSectionSelectionInput2Items.add(cardSectionSelectionInput2ItemsItem);
JsonObject cardSectionSelectionInput2 = new JsonObject();
cardSectionSelectionInput2.add("name", new JsonPrimitive("impact"));
cardSectionSelectionInput2.add("label", new JsonPrimitive("Impact"));
cardSectionSelectionInput2.add("items", cardSectionSelectionInput2Items);
JsonObject cardSectionSelectionInput2Widget = new JsonObject();
cardSectionSelectionInput2Widget.add("selectionInput", cardSectionSelectionInput2);
JsonObject cardSectionButtonListButtonActionParametersParameter = new JsonObject();
cardSectionButtonListButtonActionParametersParameter.add("key", new JsonPrimitive("submitCaseCreationForm"));
cardSectionButtonListButtonActionParametersParameter.add("value", new JsonPrimitive(true));
JsonArray cardSectionButtonListButtonActionParameters = new JsonArray();
cardSectionButtonListButtonActionParameters.add(cardSectionButtonListButtonActionParametersParameter);
JsonObject cardSectionButtonListButtonAction = new JsonObject();
cardSectionButtonListButtonAction.add("function", new JsonPrimitive(System.getenv().get("URL")));
cardSectionButtonListButtonAction.add("parameters", cardSectionButtonListButtonActionParameters);
cardSectionButtonListButtonAction.add("persistValues", new JsonPrimitive(true));
JsonObject cardSectionButtonListButtonOnCLick = new JsonObject();
cardSectionButtonListButtonOnCLick.add("action", cardSectionButtonListButtonAction);
JsonObject cardSectionButtonListButton = new JsonObject();
cardSectionButtonListButton.add("text", new JsonPrimitive("Create"));
cardSectionButtonListButton.add("onClick", cardSectionButtonListButtonOnCLick);
JsonArray cardSectionButtonListButtons = new JsonArray();
cardSectionButtonListButtons.add(cardSectionButtonListButton);
JsonObject cardSectionButtonList = new JsonObject();
cardSectionButtonList.add("buttons", cardSectionButtonListButtons);
JsonObject cardSectionButtonListWidget = new JsonObject();
cardSectionButtonListWidget.add("buttonList", cardSectionButtonList);
// Builds the form inputs with error texts for invalid values.
JsonArray cardSection = new JsonArray();
if (errors.containsKey("name")) {
cardSection.add(createErrorTextParagraph(errors.get("name").toString()));
}
cardSection.add(cardSectionTextInput1Widget);
if (errors.containsKey("description")) {
cardSection.add(createErrorTextParagraph(errors.get("description").toString()));
}
cardSection.add(cardSectionTextInput2Widget);
if (errors.containsKey("priority")) {
cardSection.add(createErrorTextParagraph(errors.get("priority").toString()));
}
cardSection.add(cardSectionSelectionInput1Widget);
if (errors.containsKey("impact")) {
cardSection.add(createErrorTextParagraph(errors.get("impact").toString()));
}
cardSection.add(cardSectionSelectionInput2Widget);
cardSection.add(cardSectionButtonListWidget);
JsonObject cardSectionWidgets = new JsonObject();
cardSectionWidgets.add("widgets", cardSection);
JsonArray sections = new JsonArray();
sections.add(cardSectionWidgets);
JsonObject card = new JsonObject();
card.add("header", cardHeader);
card.add("sections", sections);
JsonObject navigation = new JsonObject();
if (isUpdate) {
navigation.add("updateCard", card);
} else {
navigation.add("pushCard", card);
}
JsonArray navigations = new JsonArray();
navigations.add(navigation);
JsonObject action = new JsonObject();
action.add("navigations", navigations);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
if (!isUpdate) {
return renderActions;
}
JsonObject update = new JsonObject();
update.add("renderActions", renderActions);
return update;
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param event The event object with form input values.
* @return The resulting response.
*/
JsonObject submitCaseCreationForm(JsonObject event) throws Exception {
JsonObject formInputs = event.getAsJsonObject("commonEventObject").getAsJsonObject("formInputs");
Map<String, String> caseDetails = new HashMap<String, String>();
if (formInputs != null) {
if (formInputs.has("name")) {
caseDetails.put("name", formInputs.getAsJsonObject("name").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("description")) {
caseDetails.put("description", formInputs.getAsJsonObject("description").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("priority")) {
caseDetails.put("priority", formInputs.getAsJsonObject("priority").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("impact")) {
caseDetails.put("impact", formInputs.getAsJsonObject("impact").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
}
Map<String, String> errors = validateFormInputs(caseDetails);
if (errors.size() > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
String title = String.format("Case %s", caseDetails.get("name"));
// Adds the case details as parameters to the generated link URL.
URIBuilder uriBuilder = new URIBuilder("https://example.com/support/cases/");
for (String caseDetailKey : caseDetails.keySet()) {
uriBuilder.addParameter(caseDetailKey, caseDetails.get(caseDetailKey));
}
return createLinkRenderAction(title, uriBuilder.build().toURL().toString());
}
}
/**
* Validates case creation form input values.
*
* @param caseDetails The values of each form input submitted by the user.
* @return A map from field name to error message. An empty object
* represents a valid form submission.
*/
Map<String, String> validateFormInputs(Map<String, String> caseDetails) {
Map<String, String> errors = new HashMap<String, String>();
if (!caseDetails.containsKey("name")) {
errors.put("name", "You must provide a name");
}
if (!caseDetails.containsKey("description")) {
errors.put("description", "You must provide a description");
}
if (!caseDetails.containsKey("priority")) {
errors.put("priority", "You must provide a priority");
}
if (caseDetails.containsKey("impact") && !Arrays.asList(new String[]{"P0", "P1"}).contains(caseDetails.get("priority"))) {
errors.put("impact", "If an issue blocks a critical customer operation, priority must be P0 or P1");
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param errorMessage A description of input value error.
* @return The resulting text paragraph.
*/
JsonObject createErrorTextParagraph(String errorMessage) {
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive("<font color=\"#BA0300\"><b>Error:</b> " + errorMessage + "</font>"));
JsonObject textParagraphWidget = new JsonObject();
textParagraphWidget.add("textParagraph", textParagraph);
return textParagraphWidget;
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param title The title of the link to insert.
* @param url The URL of the link to insert.
* @return The resulting submit form response.
*/
JsonObject createLinkRenderAction(String title, String url) {
JsonObject link = new JsonObject();
link.add("title", new JsonPrimitive(title));
link.add("url", new JsonPrimitive(url));
JsonArray links = new JsonArray();
links.add(link);
JsonObject action = new JsonObject();
action.add("links", links);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
JsonObject linkRenderAction = new JsonObject();
linkRenderAction.add("renderActions", renderActions);
return linkRenderAction;
}
}
Il seguente codice mostra come implementare un'anteprima del link per la risorsa creata:
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
import com.google.cloud.functions.HttpFunction;
import com.google.cloud.functions.HttpRequest;
import com.google.cloud.functions.HttpResponse;
import com.google.gson.Gson;
import com.google.gson.JsonArray;
import com.google.gson.JsonObject;
import com.google.gson.JsonPrimitive;
import java.io.UnsupportedEncodingException;
import java.net.URL;
import java.net.URLDecoder;
import java.util.HashMap;
import java.util.Map;
public class CreateLinkPreview implements HttpFunction {
private static final Gson gson = new Gson();
/**
* Responds to any HTTP request related to link previews.
*
* @param request An HTTP request context.
* @param response An HTTP response context.
*/
@Override
public void service(HttpRequest request, HttpResponse response) throws Exception {
JsonObject event = gson.fromJson(request.getReader(), JsonObject.class);
String url = event.getAsJsonObject("docs")
.getAsJsonObject("matchedUrl")
.get("url")
.getAsString();
URL parsedURL = new URL(url);
// If the event object URL matches a specified pattern for preview links.
if ("example.com".equals(parsedURL.getHost())) {
if (parsedURL.getPath().startsWith("/support/cases/")) {
response.getWriter().write(gson.toJson(caseLinkPreview(parsedURL)));
return;
}
}
response.getWriter().write("{}");
}
/**
* A support case link preview.
*
* @param url A matching URL.
* @return The resulting preview link card.
*/
JsonObject caseLinkPreview(URL url) throws UnsupportedEncodingException {
// Parses the URL and identify the case details.
Map<String, String> caseDetails = new HashMap<String, String>();
for (String pair : url.getQuery().split("&")) {
caseDetails.put(URLDecoder.decode(pair.split("=")[0], "UTF-8"), URLDecoder.decode(pair.split("=")[1], "UTF-8"));
}
// Builds a preview card with the case name, and description
// Uses the text from the card's header for the title of the smart chip.
JsonObject cardHeader = new JsonObject();
String caseName = String.format("Case %s", caseDetails.get("name"));
cardHeader.add("title", new JsonPrimitive(caseName));
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive(caseDetails.get("description")));
JsonObject widget = new JsonObject();
widget.add("textParagraph", textParagraph);
JsonArray widgets = new JsonArray();
widgets.add(widget);
JsonObject section = new JsonObject();
section.add("widgets", widgets);
JsonArray sections = new JsonArray();
sections.add(section);
JsonObject previewCard = new JsonObject();
previewCard.add("header", cardHeader);
previewCard.add("sections", sections);
JsonObject linkPreview = new JsonObject();
linkPreview.add("title", new JsonPrimitive(caseName));
linkPreview.add("previewCard", previewCard);
JsonObject action = new JsonObject();
action.add("linkPreview", linkPreview);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
return renderActions;
}
}