이 메서드는 회사 소유 기기를 초기화하고 개인 소유 기기에서 직장 프로필을 삭제하도록 트리거합니다. type = WIPE를 사용하여 enterprises.devices.issueCommand를 호출하거나 wipeParams 객체를 제공합니다. wipeParams 객체는 삭제 중에 초기화 보호 (FRP) 데이터와 외부 저장소, eSIM을 처리하는 방법을 지정할 수 있습니다. wipeParams.wipeReason를 사용하여 개인 소유 기기 사용자에게 표시할 현지화된 메시지 집합을 제공하여 직장 프로필 삭제를 설명할 수 있습니다.
명령어는 기기에서 확인하거나 만료될 때까지 추적하고 취소할 수 있습니다.
기기가 서버에 WIPE 명령어 완료를 확인한 후 기기 레코드가 삭제됩니다.
RELINQUISH_OWNERSHIP 명령어
이 메서드는 회사 소유 개인 사용 설정 기기가 개인 소유 기기로 변환될 때 사용됩니다. 기기에서 직장 프로필을 삭제하고 관리에서 기기를 삭제합니다. 기기의 개인 프로필에 있는 데이터나 앱은 보존됩니다. EMM에 의해 설정된 PersonalUsagePolicies이 삭제됩니다.
이 작업을 수행하면 기기 레코드가 삭제됩니다.
서버가 기기에 초기화 명령어를 전송합니다. 회사 소유 기기의 경우 초기화가 트리거됩니다. 개인 소유 기기의 경우 직장 프로필이 삭제됩니다. 하지만 enterprises.devices.delete가 호출될 때 기기가 오프라인 상태이고 30일 이상 오프라인 상태로 유지되면 완전 삭제 명령이 기기에 도달하지 않아 회사 데이터가 남아 있습니다.
이 방법으로는 데이터 완전 삭제가 보장되지 않으므로 회사가 EMM에 모든 회사 데이터를 즉시 삭제하도록 요청하는 등 특정 기간 내에 Google 서버에서 데이터를 삭제해야 하는 경우에만 권장됩니다.
[null,null,["최종 업데이트: 2025-07-26(UTC)"],[],[],null,["# Wipe and deprovision a device\n\nDeprovisioning is the process of removing a device from management. This is\nnecessary when a device is disposed of or when an employee leaves a company and\ncompany data needs to be removed from a personally-owned device.\n\nThere are four methods for deprovisioning a device and wiping company data:\n\n1. WIPE command\n2. RELINQUISH_OWNERSHIP command\n3. [`enterprises.devices.delete`](/android/management/reference/rest/v1/enterprises.devices/delete) method\n4. [`enterprises.delete`](/android/management/reference/rest/v1/enterprises/delete) method\n\nWIPE command\n------------\n\nThis method triggers company-owned devices to factory reset and personally-owned\ndevices to delete the work profile. Call [`enterprises.devices.issueCommand`](/android/management/reference/rest/v1/enterprises.devices/issueCommand)\nwith `type = WIPE`, or provide a [`wipeParams`](/android/management/reference/rest/v1/enterprises.devices/issueCommand#wipeparams)\nobject. The `wipeParams` object can specify how to treat Factory Reset\nProtection (FRP) data, external storage and eSIMs during the wipe. You can\nprovide a set of localized messages to display to users of personally-owned\ndevices to explain the work profile deletion using `wipeParams.wipeReason`.\nThe command can be [tracked](/android/management/reference/rest/v1/enterprises.devices.operations/get)\nand [cancelled](/android/management/reference/rest/v1/enterprises.devices.operations/cancel)\nuntil it is acknowledged by the device or it expires.\nAfter the device confirms the completion of the WIPE command to the server, the\ndevice record is deleted.\n| **Note:** A deleted device record is no longer returned in calls to [`enterprises.devices.list`](/android/management/reference/rest/v1/enterprises.devices/list). Any further API calls the EMM makes using the device ID result in a 404 error. The device is no longer manageable and must be reprovisioned to be managed again.\n\nRELINQUISH_OWNERSHIP command\n----------------------------\n\nThis method is used when a company-owned, personally-enabled device is converted\nto a personally-owned device. It deletes the work profile from the device and\nremoves the device from management. Any data or apps in the personal profile of\nthe device are preserved. Any [`PersonalUsagePolicies`](/android/management/reference/rest/v1/enterprises.policies#personalusagepolicies)\nthat were set by the EMM are removed.\nThe device record is deleted after this action.\n\n[`enterprises.devices.delete`](/android/management/reference/rest/v1/enterprises.devices/delete) method\n-------------------------------------------------------------------------------------------------------\n\nCalling [`enterprises.devices.delete`](/android/management/reference/rest/v1/enterprises.devices/delete)\nimmediately deletes the device record.\n\nThe server sends a wipe instruction to the device. For company-owned devices,\nthis triggers a factory reset. For personally-owned devices, this deletes the\nwork profile. However, if the device is offline when `enterprises.devices.delete`\nis called and remains offline for more than 30 days, the wipe instruction won't\nreach the device, and company data will remain.\n\nBecause data wiping is not guaranteed with this method, it is recommended only\nwhen data must be removed from Google servers within a specific timeframe,\nsuch as when a company requests the EMM to immediately delete all company data.\n\n[`enterprises.delete`](/android/management/reference/rest/v1/enterprises/delete) method\n---------------------------------------------------------------------------------------\n\nFor EMM-managed enterprises, the EMM can call [`enterprises.delete`](/android/management/reference/rest/v1/enterprises/delete),\nwhich deletes the enterprise record and all associated device records. This has\nthe same effect as calling [`enterprises.devices.delete`](/android/management/reference/rest/v1/enterprises.devices/delete)\non each device within the enterprise.\n\nFor customer-managed enterprises, this method is not supported. Instead, the IT\nadmin can delete the enterprise using the [Google Admin console](http://admin.google.com)\nor the [Google Play Console](https://play.google.com/work)."]]
