Paramètres de retour pour les annonces Shopping et les fiches gratuites

Si vous diffusez des produits via des annonces Shopping ou des fiches gratuites, vous pouvez utiliser returnpolicyonline pour créer, afficher, modifier ou supprimer des conditions de retour en ligne à l'aide des attributs suivants :

Les produits vendus via des annonces Shopping ou des fiches gratuites ne nécessitent pas d'adresse de retour.

Pour en savoir plus, consultez Configurer vos conditions de retour pour les annonces Shopping et les fiches gratuites.

list

Vous pouvez utiliser returnpolicyonline.list pour lister toutes vos conditions de retour en ligne. Pour consulter des conditions de retour spécifiques d'après leur ID, utilisez la méthode get.

GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/returnpolicyonline

Voici un exemple de réponse :

{
 "returnPolicies": [
   {
     "returnPolicyId": "transactions:US:default",
     "label": "default",
     "countries": [
       "GB"
     ],
     "policy": {
       "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
       "days": "90"
     },
     "restockingFee": {
       "fixedFee": {
         "value": "5.99",
         "currency": "GBP"
       }
     },
     "returnMethods": [
       "IN_STORE",
       "BY_MAIL"
     ],
     "itemConditions": [
       "NEW",
       "USED"
     ],
     "returnReasonCategoryInfo": [
       {
         "returnReasonCategory": "ITEM_DEFECT",
         "returnLabelSource": "DOWNLOAD_AND_PRINT",
         "returnShippingFee": {
           "type": "FIXED",
           "fixedFee": {
             "value": "0.00",
             "currency": "GBP"
           }
         }
       },
       {
         "returnReasonCategory": "BUYER_REMORSE",
         "returnLabelSource": "DOWNLOAD_AND_PRINT",
         "returnShippingFee": {
           "type": "FIXED",
           "fixedFee": {
             "value": "0.00",
             "currency": "GBP"
           }
         }
       }
     ],
     "returnPolicyUri": "https://www.example.com/return-policy"
   },
   {
     "returnPolicyId": "transactions:US:default",
     "label": "default120days",
     "countries": [
       "US",
       "FR"
     ],
     "name": "returnpolicy120days",
     "policy": {
       "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
       "days": "90"
     },
     "restockingFee": {
       "fixedFee": {
         "value": "0.00",
         "currency": "USD"
       }
     },
     "returnMethods": [
       "BY_MAIL"
     ],
     "itemConditions": [
       "NEW",
       "USED"
     ],
     "returnReasonCategoryInfo": [
       {
         "returnReasonCategory": "ITEM_DEFECT",
         "returnLabelSource": "DOWNLOAD_AND_PRINT",
         "returnShippingFee": {
           "type": "FIXED",
           "fixedFee": {
             "value": "0.00",
             "currency": "USD"
           }
         }
       },
       {
         "returnReasonCategory": "BUYER_REMORSE",
         "returnLabelSource": "DOWNLOAD_AND_PRINT",
         "returnShippingFee": {
           "type": "FIXED",
           "fixedFee": {
             "value": "0.00",
             "currency": "USD"
           }
         }
       }
     ],
     "returnPolicyUri": "https://www.example.com/return-policy"
   }
 ]
}

get

Vous pouvez utiliser returnpolicyonline.get pour récupérer des conditions de retour spécifiques en fonction de leur returnPolicyId. Cette méthode renvoie un seul ensemble de conditions de retour. Pour afficher toutes vos conditions de retour à la fois, utilisez la méthode list.

GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/returnpolicyonline/returnPolicyId

Voici un exemple de réponse :

{
  "returnPolicyId": "transactions:US:default",
  "label": "default",
  "countries": [
    "US"
  ],
  "policy": {
    "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
    "days": "90"
  },
  "restockingFee": {
    "fixedFee": {
      "value": "0.00",
      "currency": "USD"
    }
  },
  "returnMethods": [
    "BY_MAIL"
  ],
  "itemConditions": [
    "NEW",
    "USED"
  ],
  "returnReasonCategoryInfo": [
    {
      "returnReasonCategory": "ITEM_DEFECT",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    },
    {
      "returnReasonCategory": "BUYER_REMORSE",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    }
  ],
  "returnPolicyUri": "https://www.example.com/return-policy"
}

create

Vous pouvez utiliser returnpolicyonline.create pour ajouter des conditions de retour. La réponse inclut les conditions mises à jour.

POST https://shoppingcontent.googleapis.com/content/v2.1/merchantId/returnpolicyonline

Voici un exemple de requête :

{
  "returnPolicyId": "12345678",
  "label": "default90days",
  "name": "returnpolicy90days",
  "policy": {
    "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
    "days": "90"
  },
  "countries": [
    "US"
  ],
  "itemConditions": [
    "NEW",
    "USED"
  ],
  "restockingFee": {
    "fixedFee": {
      "currency": "USD",
      "value": "0.00"
    }
  },
  "returnMethods": [
    "BY_MAIL"
  ],
  "returnReasonCategoryInfo": [
    {
      "returnReasonCategory": "ITEM_DEFECT",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    }
  ],
  "returnPolicyUri": "https://www.example.com/return-policy"
}

Voici un exemple de réponse :

{
  "returnPolicyId": "12345678",
  "label": "default90days",
  "countries": [
    "US"
  ],
  "name": "returnpolicy90days",
  "policy": {
    "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
    "days": "90"
  },
  "restockingFee": {
    "fixedFee": {
      "value": "0.00",
      "currency": "USD"
    }
  },
  "returnMethods": [
    "BY_MAIL"
  ],
  "itemConditions": [
    "NEW",
    "USED"
  ],
  "returnReasonCategoryInfo": [
    {
      "returnReasonCategory": "ITEM_DEFECT",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    }
  ],
  "returnPolicyUri": "https://www.example.com/return-policy"
}

patch

Vous pouvez utiliser returnpolicyonline.patch pour mettre à jour des conditions de retour en ligne en fonction de leur returnPolicyId.

PATCH https://shoppingcontent.googleapis.com/content/v2.1/merchantId/returnpolicyonline/returnPolicyId

Voici un exemple de requête :

{
  "returnPolicyId": "12345678",
  "label": "default90days",
  "countries": [
    "US",
    "FR"
  ],
  "name": "returnpolicy90days",
  "policy": {
    "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
    "days": "90"
  },
  "restockingFee": {
    "fixedFee": {
      "value": "0.00",
      "currency": "USD"
    }
  },
  "returnMethods": [
    "BY_MAIL"
  ],
  "itemConditions": [
    "NEW",
    "USED"
  ],
  "returnReasonCategoryInfo": [
    {
      "returnReasonCategory": "ITEM_DEFECT",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    },
    {
      "returnReasonCategory": "BUYER_REMORSE",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    }
  ],
  "returnPolicyUri": "https://www.example.com/return-policy"
}

Voici un exemple de réponse :

{
  "returnPolicyId": "12345678",
  "label": "default90days",
  "countries": [
    "US",
    "FR"
  ],
  "name": "returnpolicy90days",
  "policy": {
    "type": "NUMBER_OF_DAYS_AFTER_DELIVERY",
    "days": "90"
  },
  "restockingFee": {
    "fixedFee": {
      "value": "0.00",
      "currency": "USD"
    }
  },
  "returnMethods": [
    "BY_MAIL"
  ],
  "itemConditions": [
    "NEW",
    "USED"
  ],
  "returnReasonCategoryInfo": [
    {
      "returnReasonCategory": "ITEM_DEFECT",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    },
    {
      "returnReasonCategory": "BUYER_REMORSE",
      "returnLabelSource": "DOWNLOAD_AND_PRINT",
      "returnShippingFee": {
        "type": "FIXED",
        "fixedFee": {
          "value": "0.00",
          "currency": "USD"
        }
      }
    }
  ],
  "returnPolicyUri": "https://www.example.com/return-policy"
}

delete

Vous pouvez utiliser returnpolicyonline.delete pour supprimer des conditions de retour en ligne en fonction de leur returnPolicyId. Cette méthode renvoie un code 200 si la requête aboutit et un code 404 si une erreur se produit.

DELETE https://shoppingcontent.googleapis.com/content/v2.1/merchantId/returnpolicyonline/returnPolicyId

Voici un exemple de requête :

{
  "error": {
    "code": "404",
    "message": "Return policy not found.",
    "status": "NOT_FOUND",
    "details": [
      {
        "type": "type.googleapis.com/google.rpc.ErrorInfo",
        "reason": "notFound",
        "domain": "global"
      }
    ]
  }
}
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