Erros de carregamento de anúncios
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Quando um anúncio não é carregado, um callback de falha é chamado e fornece um objeto LoadAdError
.
O snippet de código a seguir recupera informações de erro quando um anúncio não é carregado:
public void OnAdFailedToLoad(LoadAdError error)
{
// Gets the domain from which the error came.
string domain = error.GetDomain();
// Gets the error code. See
// https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest
// and https://developers.google.com/admob/ios/api/reference/Enums/GADErrorCode
// for a list of possible codes.
int code = error.GetCode();
// Gets an error message.
// For example "Account not approved yet". See
// https://support.google.com/admob/answer/9905175 for explanations of
// common errors.
string message = error.GetMessage();
// Gets the cause of the error, if available.
AdError underlyingError = error.GetCause();
// All of this information is available via the error's toString() method.
Debug.Log("Load error string: " + error.ToString());
// Get response information, which may include results of mediation requests.
ResponseInfo responseInfo = error.GetResponseInfo();
Debug.Log("Response info: " + responseInfo.ToString());
}
Essas informações podem ser usadas para determinar com mais precisão o que causou a falha no carregamento do anúncio. Em especial, para erros no domínio com.google.admob
no iOS e em com.google.android.gms.ads
no Android, o GetMessage()
pode ser pesquisado neste artigo da Central de Ajuda para uma explicação mais detalhada e possíveis ações para resolver o problema.
Exceto em caso de indicação contrária, o conteúdo desta página é licenciado de acordo com a Licença de atribuição 4.0 do Creative Commons, e as amostras de código são licenciadas de acordo com a Licença Apache 2.0. Para mais detalhes, consulte as políticas do site do Google Developers. Java é uma marca registrada da Oracle e/ou afiliadas.
Última atualização 2025-09-02 UTC.
[null,null,["Última atualização 2025-09-02 UTC."],[[["\u003cp\u003eWhen an ad fails to load, a \u003ccode\u003eLoadAdError\u003c/code\u003e object is provided in a failure callback, containing information about the error.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eLoadAdError\u003c/code\u003e object provides access to the error domain, code, message, underlying cause, and response information.\u003c/p\u003e\n"],["\u003cp\u003eDevelopers can use the error code and message, especially for errors from \u003ccode\u003ecom.google.admob\u003c/code\u003e or \u003ccode\u003ecom.google.android.gms.ads\u003c/code\u003e, to diagnose and resolve ad loading issues with help from the provided resources.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eLoadAdError\u003c/code\u003e object's \u003ccode\u003eToString()\u003c/code\u003e method and \u003ccode\u003eGetResponseInfo().ToString()\u003c/code\u003e method offer comprehensive overviews of the error and response details for debugging.\u003c/p\u003e\n"]]],["When an ad fails to load, the `LoadAdError` object provides details via a callback. Key actions include retrieving the error's domain using `GetDomain()`, the error code with `GetCode()`, and a descriptive message via `GetMessage()`. The underlying cause is accessible with `GetCause()`. All data is also in the `ToString()` method. `GetResponseInfo()` offers insights, possibly regarding mediation. `GetMessage()` can be researched in a specific article to resolve the cause of the ad loading failure.\n"],null,["Select platform: [Android](/admob/android/ad-load-errors \"View this page for the Android platform docs.\") [iOS](/admob/ios/ad-load-errors \"View this page for the iOS platform docs.\") [Unity](/admob/unity/ad-load-errors \"View this page for the Unity platform docs.\") [Flutter](/admob/flutter/ad-load-errors \"View this page for the Flutter platform docs.\")\n\n\u003cbr /\u003e\n\nWhen an ad fails to load, a failure callback is called which provides a\n`LoadAdError` object.\n\nThe following code snippet retrieves error information when an ad fails to load: \n\n public void OnAdFailedToLoad(LoadAdError error)\n {\n // Gets the domain from which the error came.\n string domain = error.GetDomain();\n\n // Gets the error code. See\n // https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest\n // and https://developers.google.com/admob/ios/api/reference/Enums/GADErrorCode\n // for a list of possible codes.\n int code = error.GetCode();\n\n // Gets an error message.\n // For example \"Account not approved yet\". See\n // https://support.google.com/admob/answer/9905175 for explanations of\n // common errors.\n string message = error.GetMessage();\n\n // Gets the cause of the error, if available.\n AdError underlyingError = error.GetCause();\n\n // All of this information is available via the error's toString() method.\n Debug.Log(\"Load error string: \" + error.ToString());\n\n // Get response information, which may include results of mediation requests.\n ResponseInfo responseInfo = error.GetResponseInfo();\n Debug.Log(\"Response info: \" + responseInfo.ToString());\n }\n\nThis information can be used to more accurately determine what caused the ad\nload to fail. In particular, for errors under the domain `com.google.admob` on\niOS and `com.google.android.gms.ads` on Android, the `GetMessage()` can be\nlooked up in [this help center\narticle](//support.google.com/admob/answer/9905175) for a more detailed\nexplanation and possible actions that can be taken to resolve the issue."]]