[null,null,["最后更新时间 (UTC):2025-07-25。"],[[["\u003cp\u003eAccount-level enforcements require immediate attention as they impact all products and services within the Google Merchant Center account.\u003c/p\u003e\n"],["\u003cp\u003eThese critical issues can stem from incomplete account onboarding, website non-compliance, or violations of Google's Merchant Center policies.\u003c/p\u003e\n"],["\u003cp\u003eGoogle provides a new merchant support service and API to help developers integrate tools for merchants to easily identify and resolve these account-level issues.\u003c/p\u003e\n"],["\u003cp\u003eMerchants must address these issues promptly to reinstate product listings and advertising campaigns on Google.\u003c/p\u003e\n"],["\u003cp\u003eFor existing integrations using older APIs for account status, Google recommends transitioning to the latest merchant support service for enhanced functionality and future compatibility.\u003c/p\u003e\n"]]],["Account-level enforcements are critical issues affecting entire merchant accounts and product listings. Merchants must identify and resolve these issues, such as incomplete onboarding or policy violations, to serve products on Free Listings and Paid Ads. Google recommends using their new merchant support service launched in August 2023 to display these issues, offering features like language support and policy updates. Merchants must understand the specific issues and fixes and may file for account re-review after resolution.\n"],null,["Account Level Errors and Warnings\n---------------------------------\n\n### Introduction/Business Impact\n\n*** ** * ** ***\n\nAccount level enforcements are the highest priority issues to fix because it\naffects the whole account and all of the respective products. These are issues\nranging from not finishing account onboarding requirements, not meeting our\nwebsite requirements or [policies](https://support.google.com/merchants/answer/6149970). Learn more about [how account level\nenforcement and policy violations work](https://support.google.com/merchants/answer/2948694?sjid=2697383814557653262-EU).\n\nFor your merchant experience to deal with account level issues within your\nintegration, Google wants to ensure they have the necessary insights to identify\nwhat are the account issues and how to fix them.\n\n### UX Guidance\n\n*** ** * ** ***\n\n#### Account Level Issue Example: Set up and Policy Issues\n\nWe recommend reviewing our Content API [displaying issues and solutions guide\nfor example UX mocks](https://developers.google.com/shopping-content/guides/merchant-support#ui_mocks). If you have a Google PoC, reach out to them for more\nclarification.\n\n### Tech Guidance\n\n*** ** * ** ***\n\nFrom the new [merchant support service Google launched in August 2023](https://developers.google.com/shopping-content/guides/merchant-support), we\nrecommend using this account level method to display account issues to your\nmerchants. With the focus of this method to help merchants help themselves,\nit comes with a variety of features such as different languages\nsupport, updated policies, and support for new upcoming features in the future.\nLearn more about [how to implement this new method into your interface](https://developers.google.com/shopping-content/guides/merchant-support).\n\nIt is important for merchants to know the statuses of their accounts, especially\nif they are causing the account to be suspended, warnings, or haven't completed\nthe necessary onboarding . They need to understand what is the specific\nunderlying issue and how to fix it. They won't be able to serve products\non Free Listings and Paid Ads until they fix the account level issues and\nfile for an account re-review.\n\nLearn more about the [Content API, account issues levels and severity for\nMerchant Center](https://developers.google.com/shopping-content/guides/how-tos/severity-mapping).\n| **Note:** If you have implemented [accountstatuses](https://developers.google.com/shopping-content/reference/rest/v2.1/accountstatuses) from previous integration guidance, we recommend using this only for internal reporting. If you are still using the account status and review API, see our note in this [article](https://developers.google.com/merchant/storebuilder/online/sections/3_1_2_appeal#account_level_appeal_and_resolution) on how to handle this. If you have a Google PoC, reach out to them for more clarification."]]